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Senior Program manager- Aftersales
10-16 years
Bangalore / Bengaluru
1 vacancy
Senior Program manager- Aftersales
Mercedes-Benz Research and Development India
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Education Training: BE/MTech/MS in Electronics or Automotive engineering.
Profile:
We are looking for a new team leader with a dynamic personality, who has experience in vehicle diagnostics in aftersales domain for luxury passenger car market. The role is responsible for teams handling Diagnostics content development, Series maintenance Field support of the Mercedes-Benz After-Sales Diagnostic tool along with spare part management.
This profile reports to Deputy General Manager (L4) and requires minimum 12 years of experience in Automotive After-Sales and Parts Management domain.
This profile reports to Deputy General Manager (L4) and requires minimum 12 years of experience in Automotive After-Sales and Parts Management domain.
Job Responsibilities:
Lead a team of aftersales engineers towards developing and maintaining diagnostic content troubleshooting for the Mercedes-Benz Aftersales diagnostic tool-Xentry in schedule with the launch of new vehicle models.
Development and implementation of a large complex/multi medium sized project through a Body diagnostics spare parts team.
Gather requirement and define work scope, strategic planning, establishing the working model with German Business Partners and handling teams projects from concept to delivery.
Solving field concerns for the body electronics while working with various technical partners and understanding criticality impact of the same.
Project management (tools, reports, techniques, methodologies practices)
People management - Evaluating suitability of resource for a project, performance monitoring, appraisal feedback, mentoring, motivation for people development.
Making project plans, tracking, presentation, and reporting (MS Office tools)
Drive innovation develop competence required for new and existing business.
Skills Required:
Proven leadership experience in managing technical teams, including competence development and team ramp up.
Good project management skills with expertise in handling complex projects in internationally diverse environment and teams spanning multiple domains.
Hands-on experience in developing and maintaining diagnostics content for car ECUs,
Good understanding of ECUs, software lifecycle, test cycle and release management and relevant IT systems.
Knowledge about automotive spare parts management systems and processes.
Ability to focus on continuous improvement of processes and ensuring highest quality of project deliverables.
German language, product development knowledge will be an added advantage.
Working experience at dealerships/workshops will be an added advantage.
Employment Type: Full Time, Permanent
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What people at Mercedes-Benz Research and Development India are saying
Rating based on 11 Senior Program Manager
reviews
Anonymous · Software Development
in Bangalore / Bengaluru
Likes
Multifaceted development
Dislikes
More responsibility in product development
Read 11 reviewsSenior Program Manager salary at Mercedes-Benz Research and Development India
reported by
221
employees
with 13-20
years exp.
₹30
L/yr - ₹70
L/yr
55%
more
than the average Senior Program Manager Salary in India
View more details
What Mercedes-Benz Research and Development India employees are saying about work life
based on 1.4k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Mercedes-Benz Research and Development India Benefits
Submitted by Company
Work Hard and Live Fully Fostering a Diverse Workplace Stability, Safety, Security Tech-enabled Day-to-Day processes
Submitted by Employees
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Mercedes-Benz Research and Development India Bangalore / Bengaluru Office Locations
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Headquarter
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Plot No. 5-P, EPIP Zone, Phase 1, Whitefield Road, Near Satya Sai Baba Hospital, Bengaluru,
Karnataka – 560066
Bengaluru/Bangalore
560066
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Bengaluru, Karnataka- 560037
Bengaluru/Bangalore
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