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2 METRO Global Solutions Center Jobs

Senior Change Manager

5-10 years

Pune

1 vacancy

Senior Change Manager

METRO Global Solutions Center

posted 1mon ago

Job Description

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Domain Expertise:
  • IT and Security Change Management (Implementing security-focused change initiatives across global organizations).
  • Stakeholder Engagement (Managing relationships with global IT managers, information security officers, and executive leadership).
  • Communication Strategy (Crafting clear, concise communication plans for security rollouts).
  • Training and Adoption (Developing training materials to support security initiatives and ensure user adoption).
  • Risk and Impact Assessment (Understanding the business and operational impacts of security-related changes).
  • Project Coordination (Managing large-scale security projects program, including planning, execution, and tracking).
Major Responsibilities:
  • Drive change management efforts within the Information Security Program, ensuring alignment with METRO s global security strategy.
  • Develop and implement communication strategies for major security rollouts.
  • Engage with global IT managers, information security officers, and leadership teams to promote security policies and ensure smooth adoption.
  • Create training materials to educate employees and stakeholders on new security policies and tools.
  • Monitor adoption and resolve resistance to security initiatives across various regions.
  • Collaborate with cross-functional teams to ensure effective implementation of security initiatives and policies.

Qualifications

Relevant Experience :
  • Minimum 8-10 years in Change Management , with at least 5 years in large-scale IT or Security transformation programs.
  • Overall experience in Organizational Change Management , with a strong focus on Stakeholder Engagement , Communication , and Adoption Strategies for security initiatives.
Technical Skills/Certifications:
  • Prosci / APMG / ACMP Change Management Certification
  • Experience with Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams).
  • Basic knowledge of security concepts is a plus but not mandatory.

Additional Information

Soft Skills:
  • Leadership & Influence (Leading change efforts and influencing senior stakeholders).
  • Communication Skills (Effectively communicating complex security initiatives in a simple, engaging manner).
  • Collaboration (Working across various teams and geographies to drive change).
  • Problem-Solving (Overcoming resistance and resolving challenges to change adoption).
  • Adaptability (Managing change in a dynamic and fast-paced environment).
Success Factors:
  • High adoption of security policies across all global entities, driven by effective communication and training.
  • Strong stakeholder engagement and alignment with METRO s security goals.
  • Minimal operational disruption during the rollout of new security initiatives.
  • Positive feedback from IT managers and business stakeholders on the clarity and execution of security changes.
Potential Challenges:
  • Managing resistance to security changes from teams with varying levels of security maturity.
  • Ensuring consistent adoption of security policies across a geographically dispersed organization.
  • Balancing local business needs with global security requirements.
  • Maintaining clear communication in a multi-lingual, multi-cultural environment.
Success Profile:
  • Driving Change : Proven ability to manage large-scale change programs within IT/Security.
  • Collaboration : Strong interpersonal skills to collaborate with stakeholders across global teams.
  • Strategic Mindset : Ability to align change initiatives with organizational security goals.
  • Communication : Adept at delivering concise, impactful communication that resonates with both technical and non-technical audiences.
  • Adaptability : Capable of managing multiple change initiatives in a fast-paced, complex environment.

Employment Type: Full Time, Permanent

Functional Areas: Customer Service & Operations

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Senior Change Manager salary at METRO Global Solutions Center

reported by 1 employee with 12 years exp.
₹35.1 L/yr - ₹44.9 L/yr
218% more than the average Senior Change Manager Salary in India
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What METRO Global Solutions Center employees are saying about work life

based on 247 employees
74%
94%
77%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

METRO Global Solutions Center Benefits

Team Outings
Work From Home
Soft Skill Training
Cafeteria
Job Training
Health Insurance +6 more
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