156 Michael Page International Jobs
Associate Director - Account Management - SaaS (6-12 yrs)
Michael Page International
posted 1mon ago
Flexible timing
Key skills for the job
Job Title : Associate Director - Account Management (Large Enterprise) | Leading SaaS Organisation
Job Summary :
- Drive the company's account management charter in the geography.
- Lead and coach a 5-member team of Strategic Account Managers in engaging with CFOs at Fortune 500 and top-tier Indian enterprises understanding their business challenges and creating value through company's technology solutions.
About the Client : Our client is one of the leading and fastest growing SaaS organisations in the country (also expanding globally), led by marquee investors.
Key Responsibilities :
Revenue Growth:
- Lead the team to achieve revenue targets through exceptional account management.
- Grow revenues by building deep client relationships, identifying and converting upsell and cross-sell opportunities.
Client Retention and References:
- Become the partner of choice for the client team, create stickiness and grow NRR.
- Leverage the deep relationships and success stories for references that grows company's business.
Team Management:
- Groom the individual contributors to become account management superstars and leaders.
- Build the right account management discipline, process, and habits that become the foundation of a winning team.
The successful applicant :
Key Requirements:
- MBA degree from a reputed institute.
- 6 to 10 years of B2B large enterprise account management experience in SaaS domain.
- Excellent communication skills.
- Learning mindset, thrives in a fast paced environment.
Account Management:
- Proven track record in delivering account management targets - upsell, cross-sell, and renewals.
- Building deep client relationships, especially with CXOs.
- Demonstrated ability to negotiate contracts, upsell products / services, and effectively close deals.
Client Management:
- Strong interpersonal and communication skills to build trust-based relationships with key stakeholders.
- Experience in understanding and proactively addressing client needs and concerns.
Coaching:
- Enjoys coaching individuals, positively impacting clients and/or the company.
- Setting crisp performance goals and KPIs, conducting regular performance reviews, and providing constructive feedback.
Voice of Customer:
- Experience coordinating with internal project teams and senior managers to ensure successful service delivery.
- Proficiency in analyzing account performance data to assess client satisfaction and develop actionable insights for strategy optimization.
What's on offer :
- Team leadership role, in a fast growing setup.
- Competitive salary with other employment perks.
- Long term wealth creation opportunity.
Functional Areas: Other
Read full job descriptionPrepare for Michael Page International roles with real interview advice
12-18 Yrs
Gurgaon / Gurugram
5-7 Yrs
Bangalore / Bengaluru
15-20 Yrs
Gurgaon / Gurugram
10-16 Yrs
Gurgaon / Gurugram
5-12 Yrs
Gurgaon / Gurugram
5-10 Yrs
Gurgaon / Gurugram