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461 Microland Jobs
Administrator - Field Services
2-7 years
₹ 3.6 - 3.25L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Mumbai
1 vacancy
Administrator - Field Services
Microland
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Required Skills
Behavioral | Aptitude | Communication
Technology | Hardware and Networking | Installation, configuration, maintainance and repair
Technology | Audio, Video support | Installation and configuration
Technology | Windows and MAC Support | OS administration
Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies
Education Qualification :
Any Graduate
Certification Mandatory / Desirable :
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate
1) Field Services support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries.
3) To support daily technical support activities for computers all other end point devices
4) Update the support ticket with the progress
5) To set up and test desktop computer peripherals
6) To perform the system changes adhered to organizational policies
7) Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance
8) Maintain technical documentation in association with other functional departments
9) Technical Skills
a. Hardware and Networking: Hardware Knowledge on multiple vendor end point products to troubleshoot isolating hardware issues
b. Ability to provide physical support for mounting of DC HW, basic connectivity establishment
c. Ability to Install remote tools like Putty to establish connectivity between two devices
d. Ability to replace allowed HW components (such as HDD, memory)
e. Ability to work with various assessment tools to identify the different hardware models available
f. Ability to test the compatibility of Image with the various hardware models available, where needed
g. Windows Operating System
h. Exchange and Mobility Clients
i. Printer management
j. Backup and Recovery
k. Audio, Video support
l. End Point Security
m. Vendor co-ordination
n. Asset management
o. Incident management
p. Patch management
q. MAC OS Support
r. Basic Linux knowledge is an added advantage
s. VIP User Support:
Behavioral | Aptitude | Communication
Technology | Hardware and Networking | Installation, configuration, maintainance and repair
Technology | Audio, Video support | Installation and configuration
Technology | Windows and MAC Support | OS administration
Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies
Education Qualification :
Any Graduate
Certification Mandatory / Desirable :
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate
1) Field Services support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries.
3) To support daily technical support activities for computers all other end point devices
4) Update the support ticket with the progress
5) To set up and test desktop computer peripherals
6) To perform the system changes adhered to organizational policies
7) Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance
8) Maintain technical documentation in association with other functional departments
9) Technical Skills
a. Hardware and Networking: Hardware Knowledge on multiple vendor end point products to troubleshoot isolating hardware issues
b. Ability to provide physical support for mounting of DC HW, basic connectivity establishment
c. Ability to Install remote tools like Putty to establish connectivity between two devices
d. Ability to replace allowed HW components (such as HDD, memory)
e. Ability to work with various assessment tools to identify the different hardware models available
f. Ability to test the compatibility of Image with the various hardware models available, where needed
g. Windows Operating System
h. Exchange and Mobility Clients
i. Printer management
j. Backup and Recovery
k. Audio, Video support
l. End Point Security
m. Vendor co-ordination
n. Asset management
o. Incident management
p. Patch management
q. MAC OS Support
r. Basic Linux knowledge is an added advantage
s. VIP User Support:
Employment Type: Full Time, Permanent
Read full job description
What people at Microland are saying
Rating based on 10 Administrator
reviews
Anonymous · IT & Information Security
in Bangalore / Bengaluru
Likes
Job security and salary will credit on time
- Skill development - Good
+3 more
Dislikes
Less internal hike and poor shift allowance
- Promotions - Poor
Administrator salary at Microland
reported by
90
employees
with 2-8
years exp.
₹2.5
L/yr - ₹9.5
L/yr
At par with the average Administrator Salary in India
View more details
What Microland employees are saying about work life
based on 1.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Microland Benefits
View more benefits
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