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403 Microland Jobs
Engineer - Field Services
0-3 years
₹ 2.6 - 3L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Gurgaon / Gurugram
1 vacancy
Engineer - Field Services
Microland
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Required Skills
Behavioral | Aptitude | Communication
Technology | Hardware and Networking | Installation, configuration, maintainance and repair
Technology | Audio, Video support | Installation and configuration
Technology | Windows Operating System | Installation, configuration and management
Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies
Education Qualification :
Any Graduate
Certification Mandatory / Desirable :
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate
1) Field Services Support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware.
3) This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries
4) To support daily technical support activities for computers & all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals.
5) To perform the system changes adhered to organizational policies.
6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments
7) Technical Skills
a. Windows Operating System:
b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11
c. Understanding of desktop applications and how do they work, installation & uninstallation.
d. Understanding of domain setup & ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently
8) In addition to above, support and perform below activities.
a. Exchange and Mobility Clients
b. Printer management
c. Backup and Recovery
d. Audio, Video support
e. End Point Security/Patch Management
f. Hardware and Networking
Behavioral | Aptitude | Communication
Technology | Hardware and Networking | Installation, configuration, maintainance and repair
Technology | Audio, Video support | Installation and configuration
Technology | Windows Operating System | Installation, configuration and management
Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies
Education Qualification :
Any Graduate
Certification Mandatory / Desirable :
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate
1) Field Services Support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware.
3) This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries
4) To support daily technical support activities for computers & all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals.
5) To perform the system changes adhered to organizational policies.
6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments
7) Technical Skills
a. Windows Operating System:
b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11
c. Understanding of desktop applications and how do they work, installation & uninstallation.
d. Understanding of domain setup & ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently
8) In addition to above, support and perform below activities.
a. Exchange and Mobility Clients
b. Printer management
c. Backup and Recovery
d. Audio, Video support
e. End Point Security/Patch Management
f. Hardware and Networking
Employment Type: Full Time, Permanent
Read full job description
What people at Microland are saying
Rating based on 9 Engineer
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
Likes
You will get your salary on time & job security
- Job security - Excellent
Dislikes
Worst culture, worst work life balance, NO PROMOTION
- Salary - Bad
+5 more
Engineer salary at Microland
reported by
26
employees
₹1.5
L/yr - ₹3.5
L/yr
50%
less
than the average Engineer Salary in India
View more details
What Microland employees are saying about work life
based on 1.6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Microland Benefits
View more benefits
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Microland Gurgaon / Gurugram Office Location
Gurugram Office
Microland limited, Ground Floor, 6 & 7 Palm Court, Sector 14, 20/4 Sukrali Chowk, Opp. Huda Park
Gurugram
Haryana 122001
Haryana 122001
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