Quality Head - Heavy Engineering (15-20 yrs)

Key Responsibilities:

Strategy and Development

- Overall responsibility for Quality activities across the business.

- Create and implement best practice quality vision, strategy, policies, processes, and procedures to aid and improve business performance.

- Contribute to overall business strategy and annual budget process

General and Task Management

- Lead and manage the quality function from new product conception through to warranty analysis to ensure a proactive culture so that customers receive the product to the highest standard of quality possible.

- Drive any necessary culture change and improvement in business performance to deliver strategic goals.

- Establish quality and reliability standards by studying industry benchmarks and the requirements of customers.

- Actively lead the reduction of Customer PPMs (Parts Per Million), Warranty, Cost of Quality and in-house scrap and waste.

- Implement new quality processes and systems where appropriate.

- Work to prevent non-conformances, customer complaints, concession and rework alongside Manufacturing/ Engineering and Operations to develop corrective and preventative actions within required timeframe.

- Develop the Quality Management System, updating procedures and train team members where required.

- Support project management to cross functional activity required for project execution.

- Report on Quality activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators.

People Management

- Provide leadership to department under his/her control and coach, mentor and develop direct reports and manage a high performing team that delivers continuous improvement, added value and cost reductions.

- Responsible for developing the appropriate organizational structure, resource plans and culture to support the business objectives and customer deliverables.

Relationship Management

- Coordinate with engineering to ensure repeatable manufacture of product while maintaining quality, safety and environmental standards and achieving cost targets in a timely fashion.

- Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

- Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy.

Financial Budget & Control

- Input and hold responsibility for quality budgets.

- Prepare the annual Quality budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards. Manage the budget from identification to completion of projects.

Self-Management

- Inspire and motivate the team.

- Consistently manages performance firmly and fairly and in a supportive manner.

- Resilient, optimistic, and open to change.

- Self-motivated and able to work well under pressure.

- Has a collaborative approach to others.

Skills and Attributes:

- Proven leadership and management skills with the ability to optimize team performance and development.

- Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers.

- Strong and confident negotiator with the ability to negotiate at all levels.

- Excellent communication, interpersonal and influencing skills.

- Excellent analytical and problem-solving abilities.

- Results orientated with ability to plan and deliver against project deadlines.

- Commercially and financially astute with experience of managing budgets.

- Technical mindset.

Qualifications and Experience:

- BE/B.Tech in Mechanical Engineering.

- Appropriate qualification in quality management.

- Considerable and diverse demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes, and systems.

- Knowledge and technical understanding of heavy mining and construction machinery, Capital Goods, processes, components, and manufacturing techniques.