Add office photos
178 MNJ Software Jobs
Technical Support - Level 1
MNJ Software
posted 1y ago
Job Role Insights
Flexible timing
Job Description
Qualification
Have an understanding of different hosting products such as Shared, Reseller, and VPS.
Have experience with common web hosting environment; CloudLinux, cPanel/WHM, Softaclous, WHMCS, Kayako help desk.
Have a firm understanding of open source software such as WordPress, Drupal, Joomla, etc.
Able to quickly and efficiently handle a variety of common web hosting related issues such as CMS installation, diagnosing common HTTP error codes, DNS Zone configuration, FTP connection, Email client configuration, diagnosing PHP-based errors, MySQL configuration, setting up cron-jobs and other common cPanel-based tasks.
Have a reliable high-speed internet connection.
Comfortable speaking with customers via telephone, ticket and live chat.
Sales Order Processing.
Processing Written Tickets in Help Desk.
Independent thinker
Employment Type: Full Time, Permanent
Functional Areas: Other
Read full job descriptionTechnical Support Interview Questions and Tips
Prepare for Technical Support jobs with interviews advice from real interviews
Discover interview dos and don'ts from real experiences
What people at MNJ Software are saying
What MNJ Software employees are saying about work life
MNJ Software Benefits
View more benefits
Compare MNJ Software with
TCS
Infosys
Wipro
HCLTech
Tech Mahindra
LTIMindtree
L&T Infotech
Mphasis
Hexaware Technologies
Persistent Systems
Cognizant
NTT DATA
Sutherland Global Services
Virtusa Consulting Services
GlobalLogic
CGI Group
UST
Nagarro
Atos Syntel
Hewlett Packard Enterprise
Similar Jobs for you
Technical Support - Level 1
2-6 Yrs
Remote
Technical support, PHP, MySQL +7 more
Consultant - ERP
3-6 Yrs
Remote
System architecture, Application security, Analytical +7 more
Sr. UI Developer
3-5 Yrs
Remote
Analytics, Software design, Front end +4 more
Graphic Designer Intern
0-1 Yrs
Remote
Intern, Web designing, Graphics +7 more