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45 Movate Jobs

Movate - Technical Writer (13-22 yrs)

13-22 years

Chennai

Movate - Technical Writer (13-22 yrs)

Movate

posted 23d ago

Job Role Insights

Flexible timing

Job Description

Desired Skills :

- Be experienced and proficient in Technical Writing and perform documentation services.


- Have high proficiency and be able to independently (with minimal supervision) draft


- Statements of Work for all types of IT and ITeS Services, on need basis for instance: L1, L2 & L2 Technical Support Services, Network Operation Center Services, Call Center Services (voice, e-mail, chat), Infrastructure Management Services, and AWS, SAP, Salesforce, ServiceNow Services.


- Be able to meticulously differentiate the delivery model on Staff Augmentation, Time and Material and Managed Services basis, and write/vett the Statement of Work accordingly.


- Be able to provide specific focus on Scope, Deliverables, Out of Scope, Assumptions and Dependencies, Acceptance Criteria, Service Level Agreements, etc. Architecture Diagrams (where required), in writing the Statement of Work for each type of services.


- Be able to review and edit Client provided Statements of Work with suitable wordings and clauses to protect the interest of the Company and get involved in negotiation with Customers on need basis.


- Develop and put in place standard Statements of Work for the various types of service offered by the Company and periodically update the Statement of Work templates.


- Develop and host process documentation and manuals for ease of Delivery Teams learning and development.


- Guide the Delivery Teams of all verticals of service in understanding the nuances of each type of service delivery and educate through training sessions.


- Work closely with the Subject Matter Experts of all departments in developing the standard process and templates and in review of each of the Statements of Work.


- Have excellent verbal and written communication skills.


- Be an engineering graduate or equally qualified


Functional Areas: Other

Read full job description

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People are getting interviews at Movate through

(based on 165 Movate interviews)
Job Portal
Campus Placement
Referral
Walkin
Company Website
Recruitment Consultant
46%
15%
9%
9%
7%
3%
11% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Movate are saying

What Movate employees are saying about work life

based on 1.9k employees
55%
55%
70%
56%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Movate Benefits

Submitted by Company
Performance-Based Bonuses and Incentives
Competitive Salary Package and Benefits
Professional Development Opportunities through Movate Academy
Submitted by Employees
Job Training
Soft Skill Training
Work From Home
Health Insurance
Cafeteria
Team Outings +6 more
View more benefits

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Movate Chennai Office Locations

View all
Chennai, Tamil Nadu Office
Headquarter
Movate Technologies Pvt Ltd 6th Floor, Ambit IT Park, No. 32A & B, Ambit Road, Ambattur Industrial Estate, Chennai Chennai, Tamil Nadu
600058
Chennai, Tamil Nadu Office
Movate Technologies Pvt Ltd 7th Floor, Block A6, Shriram Gateway # 16 GST Road, Perungalathur, Chennai, India Chennai, Tamil Nadu
600063

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