Oracle CCB Developer - Implementation & Support (12-14 yrs)

Summary :

As an Oracle CC&B Developer you will be responsible for designing, developing, and implementing customized solutions within the Oracle Customer Care and Billing (CC&B) platform.

The ideal candidate should have a deep understanding of Oracle CC&B modules, a solid foundation in Oracle technologies, and the ability to tailor the solution to meet business requirements for utility clients.

Roles & Responsibilities :

- Solid understanding of Oracle Utilities Application Framework (OUAF), including expertise in customizing and developing for Oracle CC&B.

- Experience in developing UI Maps, BPA scripts, service scripts, and business objects.

- Solution Design and Development: Design and develop custom solutions within Oracle CC&B, focusing on key modules such as Billing, Collections, Customer Management, and Meter Data Management.

- Customize CC&B components to meet client-specific requirements, including UI Maps, BPA scripts, service scripts, and business objects (BOs).

- Configure and extend Oracle CC&B applications and modules as needed to enhance customer care and billing processes.

- Customize business processes and workflows to ensure they meet user expectations and business needs.

- Leverage SOA-based integration techniques to integrate Oracle CC&B with other enterprise systems and third-party applications.

- Ensure smooth and effective data exchange between systems.

- Develop and maintain PL/SQL scripts for data manipulation, reporting, and process automation.

- Optimize SQL queries and scripts for performance.

- Work on data migration strategies to ensure seamless transfer of data from legacy systems into Oracle CC&B, ensuring data accuracy, integrity, and consistency.

- Conduct unit and system testing to ensure the developed solution meets functional and technical specifications.

- Troubleshoot and resolve technical issues and defects in Oracle CC&B and related systems.

- Maintain clear, detailed technical documentation for all CC&B customizations, configurations, and integrations.

- Ensure all solutions are documented according to internal standards.

- Work closely with functional consultants, business analysts, and project teams to gather requirements, design solutions, and deliver high-quality solutions.

- Provide technical expertise and guidance to team members as needed.

- Provide post-implementation support and maintenance for Oracle CC&B solutions.

Professional & Technical Skills :

- Experience with SOA based integrations, including working with web services and other integration techniques to connect Oracle CC&B to other enterprise systems.

- Proficient in writing optimized SQL queries and scripts for data retrieval, reporting, and automation within the Oracle environment.

- Strong problem solving skills, with the ability to troubleshoot issues within Oracle CC&B and related applications.

- Excellent communication skills with the ability to work effectively with cross-functional teams and business stakeholders.

- Ability to work effectively in a team environment, collaborating with business users, functional consultants, and other technical team members.

- Knowledge of utility-specific business processes such as billing, customer service, and meter data management.

Additional Information :

-12+ years of experience in Oracle CC&B design and development, including hands-on experience with configuration, customization, and integration of Oracle CC&B.

- Bachelor degree in Computer Science, Information Technology, or a related field