AmbitionBox

AmbitionBox

Search

Jobs

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
  • Home
  • Companies
  • Reviews
  • Salaries
  • Jobs
  • Interviews
  • Salary Calculator
  • Awards 2024
  • Campus Placements
  • Practice Test
  • Compare Companies
+ Contribute
notification
notification
Login
  • Home
  • Communities
  • Companies
    • Companies

      Discover best places to work

    • Compare Companies

      Compare & find best workplace

    • Add Office Photos

      Bring your workplace to life

    • Add Company Benefits

      Highlight your company's perks

  • Reviews
    • Company reviews

      Read reviews for 6L+ companies

    • Write a review

      Rate your former or current company

  • Salaries
    • Browse salaries

      Discover salaries for 6L+ companies

    • Salary calculator

      Calculate your take home salary

    • Are you paid fairly?

      Check your market value

    • Share your salary

      Help other jobseekers

    • Gratuity calculator

      Check your gratuity amount

    • HRA calculator

      Check how much of your HRA is tax-free

    • Salary hike calculator

      Check your salary hike

  • Interviews
    • Company interviews

      Read interviews for 40K+ companies

    • Share interview questions

      Contribute your interview questions

  • Jobs
  • Awards
    pink star
    VIEW WINNERS
    • ABECA 2025
      VIEW WINNERS

      AmbitionBox Employee Choice Awards - 4th Edition

    • ABECA 2024

      AmbitionBox Employee Choice Awards - 3rd Edition

    • AmbitionBox Best Places to Work 2022

      2nd Edition

    Participate in ABECA 2026 right icon dark
For Employers
Upload Button Icon Add office photos
logo
Engaged Employer

i

This company page is being actively managed by NeoDove Team. If you also belong to the team, you can get access from here

NeoDove Verified Tick

Compare button icon Compare button icon Compare
2.8

based on 23 Reviews

Play video Play video Video summary
  • About
  • Reviews
    23
  • Salaries
    135
  • Interviews
    5
  • Jobs
    12
  • Benefits
    1
  • Photos
    5
filter salaries All Filters

12 NeoDove Jobs

NeoDove logo

Customer Support

NeoDove Technologies Pvt. Ltd.

 · 

2.8

 based on 23 Reviews

1-2 years

Jaipur, Bangalore / Bengaluru

1 vacancy

Customer Support

NeoDove

posted 3+ weeks ago

Job Role Insights

Fixed timing

Key skills for the job

Medical Billing Customer Support ERP Systems PHP CRM Customer Retention

+ 4 more

Job Description

We are looking for people who can take ownership of the Customer Support department and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers.
The Role is to deliver high quality support to technical and non-technical users of NeoDove through email, phone, Google Meet and documentation.

Key Responsibilities

  • Taking ownership of customer issues reported and seeing problems through to resolution.
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using NeoDove Product.
  • Help in keeping customers extremely satisfied and thereby contributing to customer retention.
  • Ask customers targeted questions to quickly understand the root of the problem.
  • Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.
  • Onboarding new customers: Providing Admin and User training e.t.c (over web).
  • Talk clients through a series of actions, either via phone, email or chat, google meet until they ve solved a technical issue.
  • Work closely with customer success and technical teams to enhance the quality of existing products.
  • Manage and monitor customers expectations.
  • Present your analysis and recommendations to the client and provide diligent support to answer any questions they could have regarding NeoDove.

Skills

  • B .tech Degree or equivalent work experience in the software industry.
  • 1-2 years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications, etc.
  • Customer support experience supporting web based software platforms SaaS
  • Excellent product and process knowledge.
  • Proven ability to troubleshoot software, understand customer requirements & workflow and resolve more advanced issues working within escalation procedures.
  • Fair knowledge of API, Webhooks, Connectors.
  • Good to have understanding of at least one of the programming languages (PHP, Java, Python).
  • Operational support experience ability to capture the user environment during troubleshooting & work towards speedy and accurate resolutions for client issues.
  • Excellent problem-solving, strong written & verbal communication and documentation skills
  • Obsessed with customer support and delighting the customers.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Your NeoDove Interview with Real Experiences!

View interviews
Office worker

What people at NeoDove are saying

What NeoDove employees are saying about work life

based on 23 employees
69%
75%
75%
87%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

NeoDove Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

Compare NeoDove with

PagarBook

PagarBook

3.6
Compare
Signzy Technologies

Signzy Technologies

3.0
Compare
Xoxoday

Xoxoday

3.6
Compare
ITILITE

ITILITE

2.8
Compare
Flixstock

Flixstock

2.5
Compare
Pratiti Technologies

Pratiti Technologies

3.9
Compare
Nspire Automation

Nspire Automation

2.0
Compare
Detect Technologies

Detect Technologies

3.9
Compare
Arth Design Build

Arth Design Build

4.1
Compare
LogiNext Solutions

LogiNext Solutions

1.8
Compare
Snapbizz

Snapbizz

3.4
Compare
AntWorks

AntWorks

3.2
Compare
Ailoitte

Ailoitte

4.5
Compare
Goodera

Goodera

2.8
Compare
Unstop

Unstop

3.7
Compare
CoolBoots Media

CoolBoots Media

3.0
Compare
Monjin Interviews

Monjin Interviews

2.7
Compare
HALODOC

HALODOC

2.6
Compare
Brilworks

Brilworks

4.5
Compare
LOCUS

LOCUS

2.8
Compare

Similar Jobs for you

NeoDove Technologies Pvt. Ltd. logo
Custo at NeoDove Technologies Pvt. Ltd.

Jaipur, Bangalore / Bengaluru

1-3 Yrs

₹ 3-5 LPA

Govche India Private Limited logo
Customer Support at Govche India Private Limited

Chennai

0-2 Yrs

₹ 2-4 LPA

eKincare logo
Customer Support at eKincare

Hyderabad / Secunderabad

0-2 Yrs

₹ 3-5 LPA

Gridlogics Technologies Pvt Ltd logo
Customer Support at Gridlogics Technologies Pvt Ltd

Hyderabad / Secunderabad

1-5 Yrs

₹ 3-7 LPA

Indian Mesh Pvt. Ltd. logo
Customer Support at Indian Mesh Pvt. Ltd.

Zirakpur

2-5 Yrs

₹ 4-7 LPA

Visit Health logo
Customer Support at Visit Health

Noida

1-3 Yrs

₹ 2.75-3.75 LPA

NeoDove Technologies Pvt. Ltd. logo
HR Intern at NeoDove Technologies Pvt. Ltd.

Jaipur

0-1 Yrs

₹ 2-3 LPA

LocoBuzz logo
Customer Support Executive at LocoBuzz

Mumbai

1-3 Yrs

₹ 3-5 LPA

Eroute Technologies logo
Customer Support Professional at Eroute Technologies

Noida

1-2 Yrs

₹ 1-4 LPA

EnactOn Technologies logo
Customer Success Executive at EnactOn Technologies

Surat

1-4 Yrs

₹ 3-10 LPA

Customer Support

1-2 Yrs

Jaipur, Bangalore / Bengaluru

Medical Billing, Customer Support, ERP Systems +7 more

3+ weeks ago·via naukri.com

NeoDove Technologies - Software Quality Engineer - Automation Testing (4-8 yrs)

4-8 Yrs

Manual Testing, Automation Testing, Performance Testing +4 more

3+ weeks ago·via hirist.com

HR Executive

5-10 Yrs

Bangalore / Bengaluru

Data Entry, HRIS, Medical Billing +6 more

3+ weeks ago·via naukri.com

Intern Sales

0-1 Yrs

Jaipur, Bangalore / Bengaluru

Salesforce, Medical Billing, Social Media Marketing +6 more

3+ weeks ago·via naukri.com

HR Intern

0-1 Yrs

Jaipur

Medical Billing, Talent Acquisition, CRM +5 more

3+ weeks ago·via naukri.com

Full Stack Developer

2-7 Yrs

Bangalore / Bengaluru

Medical Coding, Medical Billing, Front End +7 more

3+ weeks ago·via naukri.com

Customer Success

1-3 Yrs

Jaipur, Bangalore / Bengaluru

Medical Billing, Project Management, ERP Systems +6 more

3+ weeks ago·via naukri.com

Team Lead- Sales Development Representatives (SDR)

2-3 Yrs

₹ 4 - 4L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

SQL, Medical Billing, Analytical Chemistry +7 more

3+ weeks ago·via naukri.com

Inside Sales Manager (ISM)

5-10 Yrs

Jaipur, Bangalore / Bengaluru

Salesforce, Medical Billing, Inside Sales +6 more

3+ weeks ago·via naukri.com

Content Writer

2-3 Yrs

Jaipur

Content Writing, Salesforce, SEO +6 more

3+ weeks ago·via naukri.com
More about working at NeoDove
  • HQ - Jaipur,Rajasthan, India
  • Software Product
  • 51-200 Employees (India)

Jobs from Similar Companies

  • Loginext Solutions Jobs
  • Pratiti Technologies Jobs
  • Signzy Technologies Jobs
  • Appscrip Jobs
  • Zentrades Jobs
  • Appzen Jobs
  • Flixstock Jobs
  • Astria Digital Jobs
  • Show more
  • Saleshandy Jobs
  • Pagarbook Jobs

Neodove Jobs by Locations

  • Neodove Jobs In Bengaluru
  • Neodove Jobs In Jaipur
  • Home >
  • jobs >
  • neodove jobs
write
Share an Interview
Stay ahead in your career. Get AmbitionBox app
Awards Banner

Trusted by over 1.5 Crore job seekers to find their right fit company

80 Lakh+

Reviews

4 Crore+

Salaries

10 Lakh+

Interviews

1.5 Crore+

Users

Contribute
Search

Jobs

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
Users/Jobseekers
  • Companies
  • Reviews
  • Salaries
  • Jobs
  • Interviews
  • Salary Calculator
  • Practice Test
  • Compare Companies
Employers
  • Create a new company
  • Update company information
  • Respond to reviews
  • Invite employees to review
  • AmbitionBox Offering for Employers
  • AmbitionBox Employers Brochure
AmbitionBox Awards
  • ABECA 2025 winners awaited tag
  • Participate in ABECA 2026
  • Invite employees to rate
AmbitionBox
  • About Us
  • Our Team
  • Email Us
  • Blog
  • FAQ
  • Credits
  • Give Feedback
Terms & Policies
  • Privacy
  • Grievances
  • Terms of Use
  • Summons/Notices
  • Community Guidelines
Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter