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Team Lead-Operations
Netscribes
posted 2 days ago
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Flexible timing
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Job Description
Profile Description
LOB: Operations | E-Commerce
Role: TL Operation (Catalog)
Designation: Senior Associate
Employment Type: Permanent
Work Mode: Work From Home
Working Days: 6 days (Sunday fixed week off)
Shift: Fixed Shift (9 hours), General Shift
Education: Graduation
Key Responsibilities: TL - Operation
- Team Management.
- Allocate audit as well as production samples.
- Feedback session one-on-one for productivity & Quality defaulters, and dropping mail.
- Hourly snapshot of production and connecting with agents.
- Converting repetitive tasks to Automation.
- EOD mail to client of MTD productivity, keeping the current day's report.
- Client Interaction.
- Control over leave approvals.
Must have a minumum of 1.5 years of Team Leading experience (eCommerce),
Excellent English Comms,
Minimum 20-35 members team managed,
Proficient in Advanced Excel,
Salary - 19.5K NTH-25K CTC,
Immediate Joiners/Upto 15 days Notice Period
HR DETAILS-AYANTIKA MANDAL (8016468263)
ayantika.mandal@netscribes.com
Employment Type: Full Time, Permanent
Read full job description
What people at Netscribes are saying
Rating based on 2 Team Lead Operations
reviews
Anonymous · Customer Success, Service & Operations
in Kolkata
Likes
Work environment is good & higher management is also good.
- Salary - Good
+6 more
Dislikes
Maximum hiring is contractual basis which is not good
Team Lead Operations salary at Netscribes
reported by
8
employees
with 2-7
years exp.
₹2
L/yr - ₹4.4
L/yr
52%
less
than the average Team Lead Operations Salary in India
View more details
What Netscribes employees are saying about work life
based on 847 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Netscribes Benefits
View more benefits
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