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Customer Service Expert
NoBroker
posted 1 week ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role and Responsibility Customer Service Expert L-1
- Act as relationship manager for the Paid customers of NoBroker.
- Build sustainable relationships and trust with customer accounts through
open and interactive communication.
- Identify and assess customers needs.
- Service customer in finding the right tenant / house as per the requirement of customer.
- Dial outbound and attend inbound calls of customer and leads.
- Use internal tools and methods to provide best possible service to the customer.
- Negotiate with leads on behalf of customer.
- Keep customer up-to date on the progress of his account.
- • Follow communication procedures, guidelines and policies.
- Go extra mile to provide excellent customer service.
- About Training- Training will be provided for initial few days for an employee to understand end to end process.
- Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
- Comfortable with working 6 days a week and the week off will be on weekday.
**Laptop with webcam, good speed Internet connection and power backup is a must**
*Targeted role
Employment Type: Full Time, Permanent
Read full job description
What people at NoBroker are saying
Customer Service Expert salary at NoBroker
reported by
5
employees
₹2
L/yr - ₹2.4
L/yr
31%
less
than the average Customer Service Expert Salary in India
View more details
What NoBroker employees are saying about work life
based on 2.3k employees
Flexible timing
Rotational Shift
No travel
Day Shift
NoBroker Benefits
View more benefits
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