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OpenStack Cloud Engineer DevOps
Openstack Apps
posted 5mon ago
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Flexible timing
Key skills for the job
Job Description
- Engage directly with customers and the internal CloudOps team, handling issues through phone, ticketing system, and remote sessions.
- Investigate and resolve complex problems related to Atmospheres portfolio of products.
- Contribute to and maintain our knowledge base, sharing knowledge and lessons learned with customers and the internal team.
- Handle each support case you own in accordance with our Service Level Agreement (SLA), ensuring high customer satisfaction by setting and meeting expectations.
Requirements:
- Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Demonstrable understanding of cloud architecture and principles.
- Proficiency in Kubernetes and Ceph or other storage platforms.
- Strong customer service skills, and the ability to interact professionally with a diverse group of customers and internal team.
- Ability to work independently with minimal direction.
- A background check is required.
Preferred:
- Experience with cloud services, particularly with a focus on OpenStack technologies.
- Relevant certifications in cloud technologies, such as Certified OpenStack Administrator or Certified Kubernetes Administrator.
- Familiarity with ML2/OVS or OVN.
- Understanding of networking protocols and principles, as well as network virtualization.
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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based on 8 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Openstack Apps Benefits
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OpenStack Cloud Engineer DevOps
3-8 Yrs
Remote
Computer science, Ticketing, Service level +7 more
Senior OpenStack Engineer
5-7 Yrs
Remote
Computer science, Redhat, Cloud computing +7 more