Add office photos
All Filters
11 Optima Solutions Jobs
Customer Service Representative
Optima Solutions
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Providing communication between customers and all other Optimas Departments and personnel as necessary.
- Entering orders, monitoring order status, and e xpediting parts for customers .
- Working with Materials and Production Control, Plan & S chedule assigned account orders .
- Managing and coordinating RFQ s or identifying proper group to which to transfer .
- Providing and documenting Feedback on Optimas relationship.
- Providing regular materials status reports to customer and ensuring customer inventory liabilities appropriately .
- Identifying new opportunities and using these to increasing sales with assigned accounts or move them to other teams to develop .
- Taking appropriate actions to resolve quality issues related to service and product.
- Reporting to senior management account status as required .
- Proactively interact with customers on a regular and ongoing basis, utilizing a wide array of available communication channels, to maximize their purchasing with Optimas.
- Review how Optimas can add value and help with each account s purchasing needs.
- Coordinate and lead activities and communication between each account and Optimas business departments to achieve appropriate business solutions, respond to customers purchasing needs and coordinate sales.
- Expert in Customer Service Working to achieve all department objectives and goals set by senior management, following all company policies and procedures, and fostering a positive and constructive attitude with all company personnel and customers.
- Administration Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, basic arithmetic and resources. Achieved with life experience and recipient of a High School Diploma. Bachelors Preferred.
- Production and Processing Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Computer Knowledge the ability to operate software and electronic devices. Intermediate knowledge of Microsoft Office products (inclusive of Excel, Access, Word and Outlook).
- Oral and Written Expression Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
Read full job descriptionPrepare for Customer Service Representative roles with real interview advice
People are getting interviews at Optima Solutions through
People are getting interviews through
(based on 2 Optima Solutions interviews)What people at Optima Solutions are saying
What Optima Solutions employees are saying about work life
Optima Solutions Benefits
View more benefits
Compare Optima Solutions with
TCS
Infosys
Wipro
HCLTech
Tech Mahindra
LTIMindtree
L&T Infotech
Mphasis
Hexaware Technologies
Persistent Systems
Yazaki
Delphi TVS
JK Tyres
Lucas-TVS
Belrise Industries
Faurecia
Krishna Maruti
Valeo
Continental Automotive Components
Tenneco
Customer Service Representative
1-4 Yrs
Pune
Customer Service Representative, Resource allocation, Strategic planning +7 more
Trainee PPAP Engineer
2-5 Yrs
Pune
Basic, Project management, Supply chain solutions +7 more
Supply Chain Trade Compliance Specialist
3-7 Yrs
Pune
Analytical skills, Excel, Compliance +7 more
Buyer
3-6 Yrs
Pune
Supply chain, Career development, Root cause analysis +7 more
Commercial bid Coordinator
4-6 Yrs
Pune
Supply chain, Production management, business opportunity +7 more