Manager / Trainee - Business Development - BPO

Job Overview:

We are seeking a highly motivated and results-driven Business Development Associate to join our dynamic team. The ideal candidate will have excellent communication skills, a passion for sales, and a strong understanding of business development strategies. This role involves identifying new business opportunities, building relationships with potential clients, and supporting the overall growth objectives of the company.

Key Responsibilities :

Lead Generation and Prospecting : Identify and research potential clients and business opportunities through various channels, including industry events, social media, and market research.

Client Outreach : Initiate contact with potential clients through cold calling, email campaigns, and networking events. Present and promote our products/services to generate interest and secure meetings.

Sales Support : Assist the sales team in developing and implementing strategies to achieve business targets. Prepare sales presentations, proposals, and contracts.

Market Research : Conduct market research to understand industry trends, competitor activities, and customer needs. Provide insights and recommendations to support strategic decision-making.

Relationship Management : Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers. Ensure high levels of client satisfaction and address any issues or concerns.

Reporting and Analytics : Track and analyze sales metrics, including lead conversion rates, pipeline progress, and revenue forecasts. Prepare regular reports on business development activities and outcomes.

Collaboration: Work closely with cross-functional teams, including marketing, product development, and customer service, to ensure alignment and support for business development initiatives.

Qualifications :

- Bachelor's degree in Business Administration, Marketing, Sales, or a related field.

- 1-3 years of experience in business development, sales, or a related role. Experience in [specific industry, if applicable] is a plus.

- Strong understanding of sales principles, strategies, and techniques.

- Excellent communication and interpersonal skills, with the ability to build and maintain relationships.

- Proven ability to meet or exceed sales targets and objectives.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).

- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and projects simultaneously.

- Self-motivated, with a proactive approach to problem-solving and a strong work ethic.

Benefits:

- Competitive salary and performance-based incentives

- Health, dental, and vision insurance

- Retirement savings plan with company match

- Paid time off and holidays

- Professional development opportunities

- Positive and collaborative work environment