Office 365 Engineer (Exchange On-Premises)

Exchange On-Premises Administration:

Experience:

5+ years of hands-on experience managing and administering Exchange On-Premises (2010/2013/2016/2019).

Proven experience with Exchange On-Premises to Exchange Online migrations (Hybrid, Cutover, and Staged migrations).

Strong knowledge of Active Directory, AD Connect, and Exchange hybrid configurations.

L2-level knowledge of Exchange Online configuration and administration, including mailbox management, mail flow, and security policies.

Technical Skills:

In-depth knowledge of Exchange Server architecture, services, and components.

Expertise in Exchange Hybrid setups, including migration tools like Exchange Admin Center (EAC), PowerShell scripting for Exchange management, and Azure AD Connect.

Experience in managing email flow, transport rules, and security configurations in both Exchange On-Premises and Exchange Online.

Familiarity with Office 365 Security Compliance Center, retention policies, data loss prevention (DLP), and eDiscovery.

Certifications:

Microsoft Certified: Exchange Server 2016/2019 or Microsoft Certified: Office 365 (Exchange Online) certification preferred.

Soft Skills:

Strong troubleshooting and problem-solving skills, with a keen attention to detail.

Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.

Ability to work independently and manage multiple tasks in a fast-paced environment.

Manage and maintain Exchange On-Premises servers (2010/2013/2016/2019), including installation, configuration, patching, and troubleshooting.

Administer mailbox databases, user mailboxes, public folders, and other Exchange-related components.

Perform daily monitoring of Exchange server health, performance, and security, including backup and recovery operations.

Troubleshoot and resolve issues related to email flow, permissions, and service outages in Exchange On-Premises.

Perform regular Exchange server updates, security patches, and service pack installations.

Ensure proper configuration and management of Active Directory integration with Exchange On-Premises.

Exchange Online Migration:

Lead and assist in the migration of mailboxes from Exchange On-Premises to Exchange Online (Office 365).

Implement hybrid Exchange configurations and coordinate seamless migration of users and data from Exchange On-Premises to Exchange Online.

Assist in configuring and managing coexistence between Exchange On-Premises and Exchange Online (Hybrid Exchange), including mail flow, directory synchronization, and identity management.

Provide support for troubleshooting and resolving issues during the migration process, ensuring minimal service disruption.

Exchange Online Administration (L2-level):

Configure and manage Exchange Online components such as mailboxes, groups, distribution lists, and policies.

Administer and troubleshoot Exchange Online mail flow, connectivity, and performance issues.

Configure and enforce security policies for Exchange Online (e.g., retention policies, compliance settings, DLP).

Manage hybrid mail flow and support integrations between Exchange Online and on-premises infrastructure.

Support and Troubleshooting:

Provide L2 support for Exchange On-Premises and Exchange Online-related issues, ensuring timely resolution and minimal downtime.

Manage user requests for email-related issues, such as mailbox access, permissions, and migration-related concerns.

Collaborate with internal teams and third-party vendors to resolve complex issues and maintain system uptime.

Required Skills and Qualifications: