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598 Paytm Jobs
Service Team Lead (QR Sales) : Delhi NCR
1-4 years
New Delhi
1 vacancy
Service Team Lead (QR Sales) : Delhi NCR
Paytm
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About Us :
Paytm is Indias leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks financial instruments. To further enhance merchants business, Paytm offers merchants commerce services through advertising and the Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
About Team :
QR Sound Box is one of Paytm s business tools to help merchants grow and manage their business through simplicity and data-driven technology. This team is responsible for growing the penetration of Paytm s QR Code Sound Box business in Indian merchants. Visibility Accountability through Extensive QR/Soundbox deployment. Grow Distribution and Market share in the assigned area of operations. Formulate and Launch the counter strategy for local initiatives taken up by the competition. Plan the market size, span and geographies by the team.
Responsibilitie s :
1. Team Management (Service FSEs) min 15-20.
2. SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues.(device related)
3. Material Management from Hub to FSE.(Fwd and Reverse Logistics).
4. Upselling Skill.
5. Analytical and Data Manager.
6. Trainer Mindset.
Criteria :
1. Strong service background
2. Industry- DTH/Broadband/Consumer Electronics etc.
3. Local market knowledge
4. Strong understanding of stock handling/ inventory management
Employment Type: Full Time, Permanent
Read full job description
What people at Paytm are saying
Service Team Lead salary at Paytm
reported by
4
employees
₹6.5
L/yr - ₹6.8
L/yr
47%
less
than the average Service Team Lead Salary in India
View more details
What Paytm employees are saying about work life
based on 8.2k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Paytm Benefits
Submitted by Company
Learning and upskilling Health Insurance Internal mobility Friendly policies Stock purchase plan
Submitted by Employees
View more benefits 
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