Salesforce QA

Role & responsibilities :

• Work closely with project team to understand the requirements, understand the user stories and convert them into Test Scripts (covering both positive and corner/ negative scenarios)

• Analyse requirements and prepare a query list. If requirements are unclear, able to ask meaningful questions that will yield more information and help perform testing effectively

• Participated on the Agile Scrum Meetings and Requirement discussions (user story Walkthrough)

• Be able to execute the Test Scripts, record and share the Test Results with internal/ external teams

• Be able to create and execute User Acceptance Test Scripts

• Be able to perform Manual testing and also have functional knowledge around Automation testing and be able to perform the Automation testing

• Understands the various types of testing (phases) and is able to support the test creation and execution - (including but not limited to Smoke Testing, System Integration Testing, Functional Testing, Load & Regression Testing, Sanity Testing)

• Be able to work on test management tools like (including but not limited to JIRA/ ALM)

• Good communication skills with demonstrated ability to explain complex technical issues to both technical and non-technical teams.

• Apart from Salesforce, should be able to test the related Web and Mobile Technologies

• Liaise with the Development team/ leads in identifying and clarifying potential challenges in functionality

• Ensure Delivery standards and practises are followed by you

• Keep existing certifications up to date in a timely manner (within 1 month) as soon as refresher/maintenance exams become available (Salesforce and other as applicable)

• Keep up to date with technical trends and obtain relevant certifications on Salesforce, and other tools as agreed with your line manager (including but not limited to Sales, Service, Community Clouds)