Sales Manager - Luxury Interiors (12-15 yrs)

Job Overview

The Sales Manager Wood Flooring is responsible for driving sales within the wood flooring vertical at the showroom level.

This includes managing direct client relationships, collaborating with internal teams, coordinating site activities, and ensuring premium service delivery.

The role requires a well-groomed, confident, and proactive individual with a clear focus on conversions and a strong understanding of luxury interiors.

The candidate must be willing to travel extensively to client sites and architect offices for meetings, product presentations, sampling, and lead generation.

The ideal candidate must have:

- 1215 years of experience in luxury interiors, wood flooring, or building materials industry.

- Strong interpersonal and sales skills, with proven ability to handle HNIs, architects, and designers.

- High grooming and personal hygiene standards essential for a luxury retail environment.

- A sales comes first mindset with focus on delivering results and closing deals.

- Experience coordinating across departments sales, product, logistics, and installation.

- Confidence in handling site-level challenges, sample coordination, and follow-ups.

- Comfortable with frequent travel across the surrounding region to architect offices, client meetings, site inspections, and market visits.

- Ability to collaborate closely with peers and reporting managers across product categories such as bathroom and kitchen.

- A stable and consistent career history, showing reliability and professional growth.

- Comfort in multitasking across clients, categories, and follow-ups.

Key Responsibilities

Sales & Client Engagement

- Manage the complete sales process for wood flooring clients, from enquiry to closure.

- Handle walk-ins, referrals, and follow-ups on leads from the bathroom and kitchen teams.

- Visit architect and interior designer offices regularly to introduce the product range, present samples, and generate new enquiries.

- Conduct frequent client meetings across the city/region to drive high-touch engagement and ensure seamless closure.

- Be available for site visits and follow-ups to support conversion and post-sale coordination.

- Build strong relationships with architects, designers, and homeowners.

- Drive personal sales targets while maintaining premium service delivery.

Internal Coordination & Communication

- Collaborate actively with the Senior Sales Managers and Store Head.

- Work with product teams for pricing and availability, and operations for fulfillment timelines.

- Coordinate samples, mock-ups, and client presentations as needed.

- Support team communication with Senior Managers of other verticals (Bathrooms, Kitchens) where applicable.

Site Handling & Execution

- Coordinate with installers, logistics, and clients for smooth delivery and installation.

- Personally oversee installations for important or escalated projects.

- Monitor site progress and escalate any concerns to the appropriate manager.

- Ensure timely documentation, client updates, and issue resolution.

Showroom Presence & Presentation

- Maintain the highest standards of grooming and conduct as a brand representative.

- Ensure products are correctly displayed and presented to luxury standards.

- Be present in key client meetings, walkthroughs, and presentations.