QBrainX - ServiceNow Developer - ITOM/ITSM Frameworks (4-6 yrs)

Job Title : ServiceNow Developer - ITSM + ITOM

Job Location : Chennai - Tharamani (Work from Office, 5 Days a Week)

Experience : 4 years in ServiceNow Development

Notice Period : Immediate Joiners or Candidates Who Can Join in 15 Days Preferred

Relocation : Only candidates who can relocate & work in Chennai should apply.

Position Overview :

We are hiring a ServiceNow Developer with hands-on experience in ITSM & ITOM modules. This is a full-time opportunity requiring strong scripting & integration expertise. The ideal candidate should be proficient in ServiceNow development, capable of working on-site (5 days a week), and ready to join immediately or within 15 days.

Key Responsibilities :

- Develop & customize ServiceNow ITSM & ITOM modules to meet business requirements.

- Implement ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Script Includes).

- Integrate ServiceNow with third-party applications using REST/SOAP APIs.

- Work on Discovery, CMDB, Event Management & Automation within ITOM.

- Ensure system performance, security, and best practices are followed.

- Troubleshoot and optimize ServiceNow workflows, reports, and dashboards.

- Collaborate with cross-functional teams for requirement gathering & solution delivery.

Required Skills & Experience :

- 4 years of hands-on experience in ServiceNow development.

- Expertise in ITSM & ITOM modules - Incident, Problem, Change, CMDB, Discovery, and Event Management.

- Strong ServiceNow scripting skills (JavaScript, Glide API, UI Policies, Business Rules).

- Integration expertise using REST/SOAP APIs, MID Server, Web Services.

- Hands-on experience with CMDB, Service Mapping, and Orchestration.

- Understanding of ITIL best practices & ServiceNow architecture.

- Excellent communication & problem-solving skills.