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based on 51 Reviews

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24 QBrainX Jobs

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QBrainX - Lead/Architect/ServiceNow ITOM Developer (5-9 yrs)

QBrainX

 · 

4.0

 based on 51 Reviews

5-9 years

QBrainX - Lead/Architect/ServiceNow ITOM Developer (5-9 yrs)

QBrainX

posted 3+ weeks ago

Job Role Insights

Flexible timing

Key skills for the job

Servicenow Javascript Shell Scripting Servicenow ITSM

Job Description

Job Title : ServiceNow ITOM Developer / Lead / Architect

Experience Level : 5+ Years

Job Location : Gurugram OR Chennai (Onsite)

Job Type : Full-Time

Job Summary :

We are looking for an experienced and skilled ServiceNow ITOM Specialist (Developer / Lead / Architect) to join our dynamic team. In this role, you will be responsible for leading the design, implementation, and optimization of ServiceNow IT Operations Management (ITOM) modules. Youll work across Event Management, Discovery, Service Mapping, and Orchestration, delivering integrated, scalable, and automated solutions to enhance IT operational efficiency.

Key Responsibilities :

- Lead implementation and enhancement of ServiceNow ITOM modules : Event Management, Discovery, Service Mapping, and Orchestration.

- Design and implement system integrations between ServiceNow and other enterprise platforms/tools.

- Customize and configure ITOM modules to align with business needs, enabling process automation and visibility.

- Implement Event Management capabilities to detect and address operational issues proactively.

- Configure Discovery and Service Mapping for accurate and real-time infrastructure insights.

- Troubleshoot ITOM-related issues, continuously improving configurations and performance.

- Collaborate with ITSM, infrastructure, and development teams to ensure seamless ITOM operations.

- Build automated workflows to reduce manual effort and improve response times.

- Create and maintain detailed documentation for processes, configurations, and solutions.

- Mentor and support junior developers, encouraging best practices and continuous learning.

Required Skills & Qualifications :

- Bachelors degree in Computer Science, Information Technology, or related field.

- 5+ years of hands-on experience with ServiceNow ITOM modules.


- Proficient in ServiceNow scripting (JavaScript, Glide Script).

- Strong understanding of ITIL processes and ServiceNow platform best practices.

- Solid experience in Discovery, Service Mapping, and Event Management.

- Demonstrated success in implementing and integrating ServiceNow ITOM solutions.

- Excellent analytical and problem-solving skills.

- Strong interpersonal and communication skills for cross-functional collaboration.

Preferred Qualifications :

- ServiceNow Certified Implementation Specialist ITOM.

- Experience with third-party monitoring tools (e.g., Splunk, SolarWinds).

- Exposure to Cloud platforms like AWS, Azure, or GCP.

- Familiarity with DevOps tools and automation frameworks.



Functional Areas: Other

Read full job description

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What people at QBrainX are saying

Architect salary at QBrainX

reported by 1 employee with 16 years exp.
₹32.4 L/yr - ₹41.4 L/yr
41% more than the average Architect Salary in India
View more details

What QBrainX employees are saying about work life

based on 51 employees
64%
97%
73%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

QBrainX Benefits

Submitted by Company
Cafeteria
Work From Home
Team Outings
Soft Skill Training
Health Insurance
International Relocation +4 more
Submitted by Employees
Work From Home
Health Insurance
Job Training
Team Outings
Soft Skill Training
International Relocation +6 more
View more benefits

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QBrainX Coimbatore Office Locations

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Coimbatore  (2) Visakhapatnam  (1) Dubai  (1)
Coimbatore Office
Hanudev Infopark, ‘D’ Block, 1st Floor, SF No.559/4 Udaiyampalayam, Road, Nava India Rd, Coimbatore, Tamil Nadu 641028, India Coimbatore
641028
Coimbatore Office
Shiv Chambers, 247, Alagesan Rd, Saibaba Colony, Coimbatore, Tamil Nadu 641011, India Coimbatore
641011

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More about working at QBrainX
  • HQ - Troy Michigan, United States (USA)
  • IT Services & Consulting
  • 201-500 Employees (India)
  • Software Product

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