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based on 51 Reviews

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25 QBrainX Jobs

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QBrainX - ServiceNow ITSM Architect (8-12 yrs)

QBrainX

 · 

4.0

 based on 51 Reviews

8-12 years

QBrainX - ServiceNow ITSM Architect (8-12 yrs)

QBrainX

posted 3+ weeks ago

Job Role Insights

Flexible timing

Key skills for the job

Javascript ITSM Shell Scripting Servicenow ITSM API Integration CMDB

Job Description

ServiceNow ITSM Architect (Remote India)

Experience level : 8+ Years

Job Location : Remote (India)

Join Time : Immediate or within 15 to 20 days preferred

We are seeking a highly experienced ServiceNow ITSM Architect with a strong background in architecture design, ServiceNow scripting, and integration. This is a remote opportunity for professionals who can lead ITSM platform strategy, design scalable solutions, and ensure seamless integration across enterprise systems.

Key Responsibilities :

- Lead the architecture design and technical strategy for ITSM implementations, primarily on the ServiceNow platform

- Collaborate with business stakeholders and technical teams to define scalable and maintainable solutions

- Provide technical leadership across ServiceNow modules, including Incident, Problem, Change, CMDB, and Request Management

- Develop and review technical design documents, architecture diagrams, and data models

- Create and maintain custom scripts, workflows, business rules, and UI actions using JavaScript/GlideScript

- Design and implement integrations with external systems using REST/SOAP APIs, MID Server, and IntegrationHub

- Ensure adherence to best practices in performance, security, and ServiceNow architecture standards

- Provide mentorship to developers and participate in code reviews.

Key Requirements :

- 8+ years of experience in ITSM, with at least 5 years focused on ServiceNow architecture

- Proven expertise in architecting and implementing large-scale ITSM solutions

- Strong scripting skills (JavaScript, GlideScript) and hands-on experience with ServiceNow Studio

- Experience with ServiceNow integrations (REST, SOAP, JDBC, etc.)

- Solid understanding of data modeling, CMDB structure, and service relationships

- ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD) are a plus

- Excellent communication and documentation skills


Functional Areas: Other

Read full job description

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What people at QBrainX are saying

Architect salary at QBrainX

reported by 1 employee with 16 years exp.
₹32.4 L/yr - ₹41.4 L/yr
42% more than the average Architect Salary in India
View more details

What QBrainX employees are saying about work life

based on 51 employees
64%
97%
73%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

QBrainX Benefits

Submitted by Company
Cafeteria
Work From Home
Team Outings
Soft Skill Training
Health Insurance
International Relocation +4 more
Submitted by Employees
Work From Home
Health Insurance
Job Training
Team Outings
Soft Skill Training
International Relocation +6 more
View more benefits

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More about working at QBrainX
  • HQ - Troy Michigan, United States (USA)
  • IT Services & Consulting
  • 201-500 Employees (India)
  • Software Product

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