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Quest Business Solution
22 Quest Business Solution Jobs
5-10 years
Mumbai
Senior Analyst - Business Analysis - RQM Operations (5-10 yrs)
Quest Business Solution
posted 1mon ago
Flexible timing
Key skills for the job
About the job:
Required Experience:
- 5+ yrs experience, Operation Excellence, OPEX, Business Excellence, Process Improvement Lean and Six Sigma Belt Certification
- Should have driven the projects with Six sigma and lean six sigma tools.
- Any experience of dealing with Risks and Compliance related activities would be an added advantage.
- Knowledge on Sanctions will be helpful
- Knowledge on Legal and Regulatory aspect will be added advantage
- Lean Six Sigma Yellow or Green Belt Training / Certification from reputed organization / institute is a must.
Required Skills:
- Ability to recognize criticality of the task and ensure confidentiality of the deliverables
- Proactiveness to lead and communicate with different section of audience involved
- Ability to quickly learn, adapt and execute while rightly cascading the information to right group of seniors in the business
- Ability to work under strict deadlines (Time Management)
- Ability to understand the nature of the gathered information (Gather, Identify, Analyze and Deliver)
- Ability to contribute to continuous improvement in the business
- Ability to enhance the existing system, processes as a part of continuous improvement.
Knowledge:
- High level overview of Reinsurance from end-to-end perspective, i.e. Placing, Billing, Claims, Pro rata & A&S
- Should be aware of relevant Compliance and Regulatory guidelines for the business.
- Good working knowledge of the Microsoft office is essential, particularly Excel.
Primary Responsibilities :
- Risk and quality Management
- Preparation of Governance and Executive meeting packs for meetings managed/led by RQM including recording minutes/ actions. This would be across all Legal Entities (Entity Boards, UK&I Ops Exec, Risk & Governance Forum in UK, Global Risk & Governance Forum)
- Support preparation of GRE Quarterly Top Risk Review meeting with senior management
- Manage and report Complaints referenced to RQM mailbox, including creating and maintaining any SOP documents.
- Support First Line Risk Events Co-ordinator for managing and reporting risk events across GRe Global
- Manage any Conflict of Interest referenced in mailbox/ Navex system and report in lines with agreed protocols.
- Manage and report CPD and Mandatory Training completion to various BU forums.
- Work along with RQM director in Organising workshops, agendas action plans and outputs for RQM led meetings and forums.
- Support RQM Director on managing Internal Audit MAPS
- Support RQM director with RQM Dashboards for OpsExec presentations
Operational Excellence:
- Analyse the end-to-end process and introduce process improvements in OT3 (as applicable) to enable processes to perform efficiently and reliably, ensuring service levels are maintained
- Design Operational Development Program for the leadership and wider teams to enhance skills and capabilities in driving operational excellence
- Reduce cost through eliminating inefficiencies, optimizing processes and leveraging automation / AI
- Drive on operational improvements/excellence as means to enhance client experience and continuous improvement culture
Functional Areas: Other
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