Commercial Officer - Reliance Jewels

1.1.     Adherence to SOP in Cash deposit and CMS.

1.2.     In case of exceptional discounts maintain adherence of SOP.

1.3.     Maintain all Statuary Licenses, Compliance Certificates as per guidelines, display of the same wherever mandated.

1.4.     Adherence to all SOPs laid down for GSS Enrollments, ACH, PDC, NEFT, Transactions, Customer refunds, Manual invoice, repair.

1.5.     Freeze Gold Rate as per SOP.

1.6.     Fraud prevention and escalation.

1.7.     Ensure Insurance issued to customers are maintained as per SOP.

1.8.     Ensure smooth conduct of PI, closure of observation points and adjustments in shrinkage in coordination with HO.

1.9.   Ensure adherence of all SOPs in case of inward/outward of inventory.

1.10. Ensure daily physical stock count (counter vault).

1.11. Collection of weekly product and tag damages list from counters for further process.

1.12. Ensure stock movement to counters on same day of inward.

1.13. Oversee damages and deviation items lying in vault & to take necessary action.

1.14. Manage Petty Cash and maintain all records as per the SOP.

1.15. Maintain payments of utility bills and its record in SAP as per SOP.

1.16. Collection and verification of all necessary documents required for completion of transaction.

1.17. Daily collection of physical cash from POS & deposit in vault.

1.18. Reconciling all MOP (cash, card, credit note, banking, cheques, OG, Gift Voucher etc.) and its adherence to SOP.

1.19. Cashier & SC training.

Key Performance Indicators

1. Monthly PI Completion
2. Daily Cash Deposit
3. Daily Batch Settlement
4. Manual Bill Regularisation