Service Technician

Desired Qualification : Graduate / Post Graduate

Experience:

• A minimum of 0 - 5 years of total work experience including experience into CCTV & Networking products service/ Electrical.

Responsibilities:

• Provide service and customer support during field visits or dispatches.

• Manage all on site installation, repair, maintenance, and test tasks (CCTV & Networking).

• Educating the client on how to use and maintain their device.

• Diagnose errors or technical problems and determine proper solutions.

• Produce timely and detailed service reports.

• Adhere company s filed procedures and protocols.

• Comprehend customer requirements and make appropriate recommendations/briefings.

• Build positive relationships with customers.

Requirements & Skills:

• Proven Field Service experience.

• Ability to troubleshoot, test, repair and service (CCTV & Networking devices).

• Excellent communication, interpersonal and diagnostic skills.

• Ability to work flexible hours and work around a changing schedule.

• Familiarity with mobile tools and applications.

• Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment and working in confined spaces.

• Valid drivers license and reliable transportation.

• Ability to effectively manage time.