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Saviynt

Compare

2.7

based on 60 Reviews

65 Saviynt Jobs

Technical Lead, Support Operations- JVM Diagnostics

Saviynt

2.7

based on 60 Reviews

7-10 years

₹ 24 - 33.49605L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

Technical Lead, Support Operations- JVM Diagnostics

Saviynt

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Information Technology Technical Analysis Diagnostics Technical Documentation Root Cause Analysis Operational Support

+ 2 more

Job Description

Customer Communication

o Communicate with technical experts to explain the critical issue(s) and solutions for implementation and break fix related questions

o Drive Customer Satisfaction through timely & quality communication for any critical situation where advanced support is needed

Troubleshooting Skills

o Troubleshooting of customer reported incidents and system alerts in the areas of JVM Diagnostics domain expertise

o Identify, debug and troubleshoot break fix issues for quick resolution

o Provide technical analysis for incidents, resolution, and root cause analysis for the incidents

o Respond and resolve issues within agreed service levels

Collaboration & Knowledge Sharing

o Publish knowledge articles for the incidents and service requests, prepare technical documents for the standard operating procedures

o Mentor and train other team members with tech solutions

WHAT YOU BRING

7-10 years hands-on experience in supporting JVM environment

Extensive hands-on experience in debugging issues with JVM

JVM diagnostics (thread dump, heap dump, Garbage Dumps)

Experience with analyzing thread dumps, heap dumps, and Garbage dumps

Experience with outofmemory patterns and providing recommendations

Experience troubleshooting thread leaks

Preferred skills and qualifications

Bachelors degree in Computer Science, Information Technology, or Software Engineering

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

Prepare for Technical Lead roles with real interview advice

People are getting interviews at Saviynt through

(based on 10 Saviynt interviews)

Job Portal

Referral

Campus Placement

70%

10%

10% candidates got the interview through other sources.

Moderate Confidence

What people at Saviynt are saying

3.3

Rating based on 4 Technical Lead reviews

Anonymous · Engineering in Bengaluru/Bangalore, Karnataka

Likes

Salary is good

Dislikes

Work life balance is never a option to them

Read 4 reviews

Technical Lead salary at Saviynt

reported by 35 employees with 5-11 years exp.

₹15 L/yr - ₹33.5 L/yr

46% more than the average Technical Lead Salary in India

View more details

What Saviynt employees are saying about work life

based on 60 employees

75%

86%

79%

86%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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saviynt jobs

Technical Lead, Support Operations- JVM Diagnostics

Saviynt

Job Role Insights

Job Description

People are getting interviews at Saviynt through

People are getting interviews through

What people at Saviynt are saying

3.3

Rating based on 4 Technical Lead reviews

Technical Lead salary at Saviynt

What Saviynt employees are saying about work life

Saviynt Benefits

Compare Saviynt with

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