Client Account Manager - US Staffing (3-5 yrs)

About the Role:

- We are seeking a dynamic and results-oriented Client Account Manager to join our US staffing team.

- In this role, you will be responsible for building and maintaining strong relationships with clients in the US market, ensuring their satisfaction and driving business growth.

- You will work closely with internal teams to deliver exceptional staffing solutions and achieve key performance indicators (KPIs).

Key Responsibilities:

Client Relationship Management:

- Develop and maintain strong relationships with US-based clients, acting as their primary point of contact.

- Proactively identify and address client needs and concerns.

- Conduct regular client meetings to review performance, discuss strategies, and identify opportunities.

Business Development:

- Identify and pursue new business opportunities within the US market.

- Develop and execute strategic account plans to drive revenue growth.

- Collaborate with sales teams to generate new leads and close deals.

Recruitment and Staffing:

- Understand client hiring needs and develop effective sourcing strategies.

- Screen and interview candidates to identify top talent.

- Manage the entire recruitment process, including onboarding and placement.

Account Management:

- Oversee the day-to-day management of client accounts, ensuring timely delivery of staffing solutions.

- Monitor key performance indicators (KPIs) and provide regular reports to clients and internal stakeholders.

- Identify opportunities for process improvement and cost reduction.