Collection Executive ( Back Office )

Roles and Responsibilities

• Manage credit control functions, including payment follow-ups, reconciliations, and reporting.
  
• Coordinate with internal teams to resolve customer queries and issues related to payments.
  
• Utilize computer systems for efficient processing of transactions and data entry.
  
• Communicate effectively with customers through telephone calls, emails, or written correspondence.
  
• Ensure timely collection of outstanding debts by negotiating payment plans and regular fallowups.
  

Desired Candidate Profile

• 1-3 years of experience in a similar role. Male candidates preferred
  
• Strong understanding of Excel, and computer skills for efficient work execution.
  
• Excellent communication skills for effective customer interaction via phone, email, or face-to-face meetings.