Get AmbitionBox App
Faster and better experience!
AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
300 Security and Intelligence Services (India) Jobs
Business Analyst I
2-3 years
Hyderabad / Secunderabad, Gurgaon / Gurugram
1 vacancy
Business Analyst I
Security and Intelligence Services (India)
posted 25d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Support S&P Global s critical CRM system for continuous excellence in Commercial Operations.
- Work with end users, product owners, and development teams from our Order-to-cash tools, Salesforce, and Entitlements teams.
- Engage with stakeholders and understand requirements for issue resolution
- Be an active member of a technical support team and manage the resolution of critical incidents
- Assist in creating comprehensive technical documents
- Effective execution of Month-end close process through collaboration with various stakeholder groups and mitigating impediments as necessary
- Supervise activities between resources, and facilitate smooth workflow for service delivery
- Build Knowledge Base articles, Playbooks, documentation
- Identify opportunities for functional improvements and enhancements to maximize the effectiveness of available technology
- Monitor user feedback and areas of concern; Engage with Scrum team and Product Owner for suggestive areas of improvement
- Be up to date with current field practices to enhance service standards and delivery
- Understand end-to-end solution and integrations in the overall architecture
- Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results
- Should have at least 1 years experience working with Salesforce and/or on a Technical Support Team in a related field.
- Basic understanding of Agile best practices
- Good understanding of development environments and testing processes
- Good communication skills (Verbal and Written) and be able to articulate the problems and provide comprehensive solutions
- Bachelor s Degree or Master s degree in engineering or equivalent
- Excellent team player & interpersonal skills
- Experience collaborating with clients on business process enhancements
- Knowledge of CPQ or other OTC Applications will be an added advantage
- Understanding of the role of a Business Analyst in Support team
- Knowledge of Salesforce Application will be an added advantage (some combination of Opportunity Management or Quote Management implementation knowledge is a plus)
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Business Analyst 1 roles with real interview advice
Top Security and Intelligence Services (India) Business Analyst 1 Interview Questions
What people at Security and Intelligence Services (India) are saying
What Security and Intelligence Services (India) employees are saying about work life
Security and Intelligence Services (India) Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Free Transport 
Team Outings 
Compare Security and Intelligence Services (India) with
G4S
SIS Prosegur Holdings
Tops Security
Force 1 Guarding Services
Premier Shield
Securitas
Border Security Force
Central Industrial Security Force
myGate
Methodex
Transguard Group
Helloverify
TÜV Rheinland
Peregrine Guarding
Jaguar Security Services
Bombay Intelligence Security
NAFFCO
Modern V.R. Security Force
Confederation of Indian Industry
Pinkerton
Similar Jobs for you
Talent Acquisition Innovation Specialist
7-11 Yrs
Hyderabad / Secunderabad, Gurgaon / Gurugram
