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Customer Support Role - Business Process Outsourcing (0-5 yrs)

0-5 years

Delhi ncr, Noida

Customer Support Role - Business Process Outsourcing (0-5 yrs)

Snaphunt

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

-Fantastic work culture

-Attractive Salary & Benefits

-Opportunity within a company with a solid track record of performance

Our client is a leading Business Process Outsourcing provider ("BPO") of customer management solutions dedicated to delivering performance while actively supporting and advocating our client's brand.

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

- You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You are adaptable and thrive in changing environments

- You possess strong analytical skills and are comfortable dealing with numerical data


Functional Areas: Other

Read full job description

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What people at Snaphunt are saying

What Snaphunt employees are saying about work life

based on 8 employees
50%
60%
80%
67%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Snaphunt Benefits

Work From Home
Soft Skill Training
International Relocation
Job Training
Free Transport
Child care +6 more
View more benefits

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