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Sopra Steria - Specialist Assistant Manager/Specialist - Operations (3-4 yrs)

3-4 years

Noida

Sopra Steria - Specialist Assistant Manager/Specialist - Operations (3-4 yrs)

Sopra Steria

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Specialist Assistant Manager/Specialist

About Sopra Steria:

- Sopra Steria, major Tech player in Europe recognised for its consulting, digital services and software development, helps its clients drive their digital transformation and obtain tangible and sustainable benefits.

- It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach.

- Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all.

- With 50,000 employees in nearly 30 countries, the Group generated revenue of - 5. 1 billion in 2022.

Job Description :

The world is how we shape it. Below is the expectation from the TL role:

- Overall experience +6yrs (preferred)

- Hands on TL exp (on paper) - 3 to 4 yrs (as suggested, happy to look into SME experience as well subject it is on paper)

- Role - 70% hands-on and 30% management activities (this is subject to vary depending on business dynamics)

Competencies (Soft & Technical skills):

- Good Comms (written and verbal)

- MS office knowledge (especially excel)

- Proactive thinking

- Highly flexible

- Performance & KPI management - Succession Plans, PIPs etc

- Fast Paced Hands-on recruitment (key)

-Well versed with UK geography (preferred) however we are flexible with other geographies (US) etc

- Hands-on - Individual

- Minimum 14 subs a week to onshore resource manager of which 10+ subs to end client

- Minimum GP of - 3K+ per month

- Above is subject to change given business ask

- Management activities - Team

- Daily and weekly MI reporting on team performance

- Daily / Weekly meetings with team & onshore resource managers (multiple stakeholders)

- Performance management of c12 FTE's (Team size).

- Driving minimum 20 subs per week per person to onshore resource manager of which 14+ to end client.

- Ensuring minimum 120 calls with talk time of 2+ hours per person

- Monthly 1-1s (documented)

- Ensuring recruitment process is thoroughly followed by the team (conduct process wellness checks)

- Work in conjunction with offshore SDM to exceed expectations of onshore team (client)

Good to Know:

- Dual reporting SDM (offshore) & Resource Manager (onshore)

- Staff augmentation, control is majorly with onshore(client) however driving Sopra Steria values & initiatives is equally important

Qualifications - Leadership Pipeline in discussion with Brand

Additional Information:

- At our organization, we are committed to fighting against all forms of discrimination.

- We foster a work environment that is inclusive and respectful of all differences.

- All of our positions are open to people with disabilities


Functional Areas: Customer Service & Operations

Read full job description

Prepare for Assistant Manager Specialist roles with real interview advice

People are getting interviews at Sopra Steria through

(based on 74 Sopra Steria interviews)
Job Portal
Campus Placement
Referral
Company Website
Recruitment Consultant
Walkin
42%
22%
14%
3%
3%
1%
15% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Sopra Steria are saying

What Sopra Steria employees are saying about work life

based on 1.6k employees
66%
94%
67%
99%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Sopra Steria Benefits

Submitted by Company
Crèche & Day Care
Executive Health Screening Bonhomie Policy
Employee assistance program (EAP)
Submitted by Employees
Cafeteria
Child care
Health Insurance
Soft Skill Training
Gymnasium
Job Training +6 more
View more benefits

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Sopra Steria Noida Office Locations

View all
Noida Office
Headquarter
Sopra Steria India, Seaview Special Economic Zone, Building 4, Plot No. 20 & 21, Sector-135 Noida
Uttar Pradesh 201304
Noida Office
New Campus Tower B B-9, Block B Sector 132 Noida - 201304 Uttar Pradesh India Noida
201304

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