Windows Server Administrator

Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, OneDrive for Business, SharePoint Online administration, M365 productivity tools, ATP, Azure AD

Strong knowledge on PowerShell scripting for Tasks automation using various PS modules

Experience in Azure and Microsoft 365 security and identity

Should have good understanding on Monitoring and reporting of Service Health & Message Centre

Proficiency in managing Active Directory, DNS, DHCP, GPOs, and Windows Server OS.

Experience with PowerShell scripting for administration and automation.

3+ years of hands-on experience as a Windows Server/System Administrator.

• Install, configure, and maintain Windows Server operating systems (2012/2016/2019/2022).
• Administer Active Directory, DNS, DHCP, Group Policy, and certificate services.
• Monitor server health and performance; conduct regular system audits and patch management.
• Perform routine backups, disaster recovery planning, and restoration testing.
• Conduct technology capacity planning by reviewing the current and future requirements
• Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
• Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
• M365 Tenant and Platform Administration including configuration and setup
• Support Hyper-V and/or VMware-based virtual environments.
• Maintain records of the conversations with the customer and analyze the data.
• Handling customer queries on Chat and E-mails.