Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Standard Chartered Team. If you also belong to the team, you can get access from here

Standard Chartered Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 4k Reviews

13 Standard Chartered Jobs

Associate Director, Relationship Manager

9-14 years

Mumbai

Associate Director, Relationship Manager

Standard Chartered

posted 1mon ago

Job Role Insights

5 Days Working·Flexible timing·Day Shift

Job Description

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years we've worked to make a positive difference for our colleagues, clients and communities across our unique and diverse footprint in Asia, Africa, Europe, the Middle East and the Americas. 

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be ‘here for good’ are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. 

Together we:

- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

- Are better together, we can be ourselves, see more good in others, working collectively to build for the long term.

Job Summary

Primary accountability for deepening values and fee generation from the portfolio by providing superior service to facilitate trade and Foreign exchange transactions.

  • Client servicing through the Bank’s “Outserve” mode with the aim of Customer delight.
  • Implementing cross sell opportunities and ensure that SCB gets the maximum share of the wallet.
  • Develop account plans for customer relationships with revenue and value-add objectives, to ensure monthly profit targets as agreed are met and exceeded.
  • Contribute to the team’s business plans for the expansion of business opportunities in strategic target areas.

Sales Management and Process adherence:

  • Responsible to ensure that all new and existing customer documents are as per group standards on KYC .
  • Awareness and compliance of all the policies and procedures issued in relation to money laundering prevention for customer transactions.
  • Maintain proactive relations with all internal and external customers.
  • Maintain standard MIS pack and follow the Sales Management Process.
Key Responsibilities

Strategy Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment 

  • Achieve the Targets set in terms of product mix of Forex 
  • Induction of all new customers brought in by the Branches & Direct Sales team. 
  • Achieve “best in class” productivity in order to maximize the efficacy of the sales process. 
  • Achieve the budgeted cross sell targets. 
  • Aggressive Sales call plans to acquire large prospective customers through referrals. 
  • Ensure coverage of customer base in accordance with the approved contact plans

Business Build and deepen relationships with existing Business Clients to achieve increase in share of wallet and revenues. 

  • Provide professional customer service to achieve a high percentage of customer satisfaction and retention. 
  • Manage the portfolio to de-risk against attrition and achieve stability of book. 
  • Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. 
  • Handle Forex clients and improve business  

 

Qualifications
  • ANY GRADUATE WITH RELEVANT EXPERIENCE AS RELATIONSHIP MANAGER. 
  • Banking
  • Relationship Management    
  • New client acquisition    
  • Liability segment  

Employment Type: Full Time, Permanent

Functional Areas: Banking/Insurance

Read full job description

People are getting interviews at Standard Chartered through

(based on 152 Standard Chartered interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
26%
22%
7%
7%
7%
6%
25% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

Relationship Manager Interview Questions and Tips

Prepare for Relationship Manager jobs with interviews advice from real interviews

View all interview questions

Discover interview dos and don'ts from real experiences

What people at Standard Chartered are saying

4.1
Rating based on 77 Relationship Manager reviews

Likes

Work culture Timings Are good and best

Dislikes

Appraisal needs improvement and high attrition

Read 77 reviews

Relationship Manager salary at Standard Chartered

reported by 418 employees with 1-10 years exp.

Average annual salary

8.2 Lakhs
₹3.5 L/yr - ₹13 L/yr
66% more than the average Relationship Manager Salary in India
View more details

What Standard Chartered employees are saying about work life

based on 4k employees
62%
70%
61%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Standard Chartered Benefits

Submitted by Company
Time-off
Being part of an inclusive culture
Support for wellbeing challenges
Proactive wellbeing support
Flexible working
Submitted by Employees
Health Insurance
Cafeteria
Work From Home
Free Transport
Job Training
Soft Skill Training +6 more
View more benefits

Compare Standard Chartered with

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Axis Bank

3.8
Compare

Kotak Mahindra Bank

3.8
Compare

IndusInd Bank

3.7
Compare

HSBC Group

4.1
Compare

Bandhan Bank

3.8
Compare

Deutsche Bank

4.0
Compare

Barclays

4.0
Compare

Bank of America

4.4
Compare

NatWest Group

4.0
Compare

Bank of Baroda

3.6
Compare

Canara Bank

3.4
Compare

Citigroup

3.7
Compare

Union Bank of India

4.1
Compare

HSBC Global Banking and Markets

4.1
Compare

NatWest Markets

3.9
Compare

State Street Bank

3.7
Compare

Barclays Investment Bank

3.9
Compare

Chase Bank

4.2
Compare

Similar Jobs for you

Senior Relationship Manager at Standard Chartered

Mumbai

7-12 Yrs

Not Disclosed

Relationship Manager at Standard Chartered

Kolkata

3-8 Yrs

Not Disclosed

Relationship Manager at Hdfc Bank

Delhi/Ncr

3-8 Yrs

Not Disclosed

NRI Relationship Manager at Standard Chartered

Chennai

5-8 Yrs

Not Disclosed

Relationship Manager at Standard Chartered

Mumbai

3-8 Yrs

₹ 12-18 LPA

Relationship Manager at Hdfc Bank

Chennai

9-14 Yrs

₹ 8-16 LPA

Branch Manager at Indusind Bank

Nagpur, Gadchiroli + 1

8-13 Yrs

₹ 9-16 LPA

Relationship Manager at Yes Bank

Chennai, Bangalore / Bengaluru + 1

5-10 Yrs

Not Disclosed

Manager at Technosoft Solutions

Visakhapatnam

5-10 Yrs

Not Disclosed

Burgundy Relationship Manager at Axis Bank

Thiruvananthapuram, Calicut/Kozhikode + 1

6-11 Yrs

₹ 8-15 LPA

Standard Chartered Mumbai Office Location

View all
Mumbai Office
21-23, Samartha Vaibhav, Off Link Road, Lokhandwala, Andheri(W) Mumbai
Maharashtra 400053

Associate Director, Relationship Manager

9-14 Yrs

Mumbai

Relationship management, Liabilities portfolio, CASA +1 more

1mon ago·via naukri.com

Lead, Inno&Transformation (AVP)

9-14 Yrs

Bangalore / Bengaluru

Capital Markets, Lending, Middle Office +8 more

3d ago·via naukri.com

Associate Director, Senior Relationship Manager

7-12 Yrs

₹ 5.2 - 14L/yr (AmbitionBox estimate)

Mumbai

AMFI, Card Products, HNI +8 more

4d ago·via naukri.com

Java Fullstack Developer ( eTrading Developer )

5-8 Yrs

₹ 10.2 - 31L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

Maven, Oracle SQL, Shell Scripting +12 more

9d ago·via naukri.com

Priority Relationship Manager

10-15 Yrs

Ludhiana

Wealth Management, HNI, Relationship Management +4 more

9d ago·via naukri.com

Java Fullstack Developer ( eTrading Developer )

9-14 Yrs

Bangalore / Bengaluru

Maven, Oracle SQL, Shell Scripting +12 more

10d ago·via naukri.com

Relationship Manager, Priority Banking

3-8 Yrs

₹ 12 - 18L/yr

Mumbai

HNI, Wealth Management, HNI Sales +4 more

14d ago·via naukri.com

Nri Relationship Manager

5-8 Yrs

Chennai

Nri Banking, Wealth Management, HNI +2 more

17d ago·via naukri.com

Relationship Manager, Priority Banking

3-8 Yrs

Kolkata

Wealth Management, HNI, HNI Sales +3 more

19d ago·via naukri.com

Associate Relationship Manager

2-5 Yrs

Kolkata

HNI, HNI Sales, Portfolio Management +3 more

24d ago·via naukri.com