F&B service - Associate

Key Responsibilities

• Greet and welcome guests courteously upon arrival.
  
• Present menus, take accurate orders, and serve food and beverages efficiently.
  
• Provide information about the menu, including specials and recommendations.
  
• Ensure tables are properly set up before and cleaned after each service (mise-en-place & mise-en-scène).
  
• Maintain cleanliness and hygiene in the service area at all times.
  
• Assist with buffet setups and refilling stations as required.
  
• Support senior team members during busy service hours.
  
• Handle guest queries and requests promptly and politely.
  
• Follow all safety, hygiene, and grooming standards as per company policies.
  
• Collaborate with kitchen and stewarding teams to ensure smooth service flow.
  
• Assist in billing and collecting payments through the POS system when required.
  

Requirements

• Minimum 02 years of experience in a similar role (freshers with relevant training can also apply).
  
• Diploma or certification in Hotel Management or F&B Service preferred.
  
• Basic understanding of F&B service operations.
  
• Good communication and interpersonal skills.
  
• Willingness to work in shifts, weekends, and holidays.
  
• Well-groomed appearance and a professional attitude.
  

Desirable Skills

• Basic knowledge of wines, beverages, and cuisines.
  
• Familiarity with POS or restaurant billing software.
  
• Ability to work in a team and under pressure.Role & responsibilities

Preferred candidate profile

Perks and benefits