Account Manager - Books

Job Title: Account Manager (Books Division)

Location: Chennai & Pondicherry

Job Description

Straive is looking for an experienced and dynamic Account Manager Operations & Project Management to lead and oversee projects related to books publishing. The ideal candidate will have a strong background in Client relationship, coordinating with multiple stakeholders, and ensuring timely and high-quality delivery. This role requires a strategic thinker with excellent leadership and organizational skills who can drive projects from conception to completion while managing a team of Project Manager

Key Responsibilities

Project Planning & Management:

• Lead end-to-end project management for books, including planning, scheduling, budgeting, and resource allocation.
• Define project scope, goals, and deliverables in collaboration with clients and internal teams.
• Develop detailed project plans, timelines, and milestones, ensuring all stakeholders are informed and aligned.

Client Relationship Management:

• Act as the primary point of contact for clients, addressing their needs and providing regular updates on project status.
• Build and maintain strong client relationships to drive repeat business and ensure client satisfaction.
• Gather feedback from clients and incorporate it into future projects to improve processes and deliverables.

Team Leadership & Collaboration:

• Supervise and mentor a team of Project Managers, providing guidance and support for project execution.
• Coordinate with authors, editors, designers, production, and other departments to ensure seamless workflow.
• Facilitate communication between internal teams and external stakeholders to maintain project momentum and resolve issues promptly.

Quality Assurance:

• Monitor and review project deliverables to ensure they meet quality standards and client expectations.
• Implement quality control processes to maintain consistency and accuracy across all projects.
• Conduct regular project reviews and address any deviations from the project plan.

Process Improvement:

• Identify areas for process improvement and implement best practices to enhance project delivery efficiency.
• Stay up-to-date with the latest industry trends and technologies related to publishing.
• Develop and refine project management methodologies and tools to ensure consistency across projects.

Experience: Minimum of 8+ years of experience in project management. Prior experience managing a team of project managers is highly desirable.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven experience in project planning, scheduling, and budgeting.
• Ability to handle multiple projects simultaneously in a fast-paced environment.
• Problem-solving skills with a proactive approach to identifying and addressing challenges.

Interested can share your resume to robert.raja@straive.com, or refer to someone who will be suitable for this position.