Branch Head - Direct Sales

Role & responsibilities

Drives sales in the zone, Managing lead Funnel and motivate RMs to sell company products, Manages customer queries & complaints & ensures they are resolved.

Preferred candidate profile

Manage a team of ARM/RM/ERMs under the Direct Sales Force vertical

Ensure team is run in full strength and hire/replacement RM as per budgeted strength communicated.

• Achieve sales targets on issued FYP as per budgets informed.
• Implement training road map and ensure all RMs are well trained as per needs and organizational objectives.
• Implement Needs based Selling and Activity Management processes among RMs.
• Ensure Goal sheets and performance review process is in place within timelines.
• Support the business planning and implementation process for the business with the Manager.
• Submission for required reports as per the timelines.
• Review with Regional Manager as per agreed periodicity
• Monitor and evaluate achievement of targets against the following parameters:
• o Issued FYP/
• o Productivity per RMs
• o Productivity per Sales Manager Team,
• o Case rate,
• o Average Case Size,
• o Activity Ratio,
• o Attrition.
• • Monitor, control & evaluate the activity of the RM through Activity Management System and Lead Management System.
• • Achieve the Team Cross Sell/ Up-Sell Targets from the orphan customer base allocated to the team in the Region
• • Meeting service-related goals and achieve renewal, reinstatement and resulting Persistency objectives for the teams in the Region.
• •
• Enable superlative performance standards through alignment of the team with the organizations objectives as communicated from time to time.
• •
• Ensure clear communication of the overall strategies and drive ownership on goals and objectives.
• •
• Develop the competencies of the Sales Managers.
• •
• Observe & demonstrate skills & knowledge with the Sales Managers.