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L1 Support
Team Management Services
posted 3+ weeks ago
Fixed timing
Key skills for the job
Position: L1 Support
Qualifications: Bachelor s Degree in IT/ Computer Education or related field.
Location: Mumbai Kanjurmarg Airoli
Experience Required: 1-3 Years
Job Summary:
L1 Support will be responsible for first-level issue resolution, job monitoring, and assisting end-users with system-related concerns.
Roles Responsibilities:
Identify and resolve minor system and application issues.
Monitor scheduled jobs and workflows across banking applications.
Perform first-level log analysis and troubleshooting.
Assist users with login issues, access permissions, and system errors.
Follow predefined resolution steps and escalate complex issues.
Employment Type: Full Time, Permanent
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