Assistant Sales Coordinator (1-3 yrs)

Currently we have urgent opening for a position Assistant Sales Coordinator (1 Year Contract) open with one of our clients, located at- Navi Mumbai.

Company Profile :

Our client is a diversified global manufacturer with annual revenue exceeding $7 billion. They deliver innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. They combine global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of 29,000 employees takes an ownership mindset, collaborating with customers to redefine what is possible.

- Position Title: Assistant Sales Coordinator (1 Year Contract) (TMS Payroll)

- Experience: 1 - 3 years

- Qualifications: Bachelor's degree in Business Administration, Sales, or a related field.

- Job Location: Mahape, Navi-Mumbai

Job Summary:

We are seeking a detail-oriented and proactive Assistant Sales Coordinator to support our sales operations. The role involves reviewing Service Level Agreements (SLAs), handling billing processes, managing spare part sales, ensuring timely payment collection, conducting service reviews with customers, and overseeing contract renewals. The ideal candidate will possess strong coordination and communication skills to enhance customer satisfaction and streamline internal processes.

Roles & Responsibilities:

- Review and validate Service Level Agreements (SLAs) across assigned states, ensuring compliance with agreed terms and addressing any discrepancies with relevant stakeholders.

- Generate, verify, and process invoices for customers across assigned regions while coordinating with internal teams and customers to resolve billing-related queries.

- Manage and track spare part sales by ensuring timely processing of orders and coordinating with the sales and procurement teams for stock availability and delivery.

- Follow up on outstanding payments, ensure timely collections, maintain accurate payment records, and escalate delays when necessary.

- Conduct periodic service reviews with customers to ensure satisfaction, gather feedback, and collaborate with internal teams to address service concerns.

- Track and manage contract renewal timelines while liaising with customers to negotiate terms and ensure timely renewals.

Required Skill Set:

- 1-3 years of experience in sales coordination, customer service, or a related role.

- Strong communication and interpersonal skills.

- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.

- Detail-oriented with excellent organizational skills.

- Ability to manage multiple tasks and deadlines effectively.

Preferred skill set:

- Experience in billing, contract management, or payment collections.

- Knowledge of sales support functions and customer relationship management.

If you have any questions or concerns, please do not hesitate to contact us. Also, please feel free to forward this email to your friends and colleagues if you feel they might be interested in this position.