Testsigma - Sales Operations Manager (5-6 yrs)

About Testsigma.

Testsigma makes it fast and easy for QA teams to run test automation at speed and scale without coding expertise.

We do this by empowering everyone in the team author test cases using plain English statements and run the tests across thousands of browsers and devices.

Unlike legacy test automation frameworks, Testsigma does not require knowledge of coding, thus enabling QA teams of all sizes to start automating their tests in weeks as opposed to months.

Hundreds of leading QA teams across the world use Testsigmas low-code test automation platform to release quality software at speed and scale.

Some notable customers of Testsigma include Cisco, Samsung, Bosch, Honeywell, and American Psychological Association.

Testsigma is headquartered in San Francisco with engineering teams in Bangalore.

Testsigma is a backed by marquee investors like Accel, MassMutual and Strive.

Responsibilities.

- Oversee data maintenance and quality of data.

- Guide and mentor a team of young, talented data operations analysts providing support and performance feedback.

- Ensure data integrity by overseeing data imports, data cleansing, and regular data quality checks.

- Implement best practices for data organization and storage.

- Oversee entire data hygiene and data entry process utilising our existing sales tech stack of Salesforce, Apollo, Zoom-info, Factors, Sales Navigator.

- Proactively identify areas of improvement and implement data management solutions.

- Manage territory assignments and lead routing in collaboration with Marketing Ops, executing ad hoc GTM changes.

- Refine end-to-end revenue processes, including lead generation, pipeline management, sales forecasting, and customer retention.

- Work closely with the GTM team to ensure data compliance, process rigour and operational perfection.

- Train and enable teams on best practices for process adherence, tool adoption.

- Driving efficiency through refining the GTM process and take continuous feedback to update the GTM playbook.

- Ensure all processes and changes are well documented and accessible to the GTM team.

- Drive the reporting of the sales and marketing funnel across the GTM team.

- Design the right metrics, build actionable dashboards, ensure clean data flows, and drive disciplined daily reporting across functions.

- Drive adoption of interlock dashboards among sales and marketing teams.

Requirements.

- 5+ years of work experience in a relevant role in SaaS firms, such as Data Operations, Sales Operations and Revenue Operations.

- Experience building relationships and working with sales management and executives.

- Proven ability to work effectively in a team environment and collaborate with cross-functional teams.

- Experience leading a small team is an advantage.

- Proactive approach to identifying areas for improvement and implementing innovative solutions.

- Advanced experience with Salesforce reporting and dashboards, Excel, Apollo/Zoominfo, other data analytics tools.

Benefits.

- Attractive salary.

- Flexible working hours.

- 100% company-paid medical insurance.

- Daily catered lunch, free snacks, etc.

- Flat hierarchy.