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Senior Product Analyst
Tide - Business Management Platform
posted 2mon ago
Job Role Insights
Flexible timing
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Job Description
ABOUT TIDE
At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
As a Product Analyst you ll work closely with Tide s product teams to use data to drive product adoption. You ll work within the product analytics team to use data to inform our collective understanding of users, their problems and thus inform product strategy.
This role will suit an individual that can operate with a high degree of independence and has hands-on experience of proactively working with the product community. You are an expert and constructive critique of digital products with strong views on data-driven techniques to improve adoption and engagement of various products & features. You will be working as a part of the product squad with a functional reporting into the Lead of Growth Product Analytics.
Some of the things you ll be doing:
- Product Discovery - hypothesis driven deep dives (existing product usage data) to identify user problems, quantify size of the problem and highlight solution(s) to impact revenue.
- Solution confidence - product experiments are a means to an end. They help us produce data to build confidence on the product & features we plan to invest in. You would be the champion of product experimentation and would observe data, propose, design and analyse product experiments.
- Product and feature performance review - new features solve user user problems and drive product usage and thus adoption. You would work with product teams to identify features that need to be shipped, scaled or killed.
- User research - solving user problems helps us achieve commercial goals. You would identify opportunities, perform data deep dives (exploratory and hypothesis driven) to improve our collective understanding of user problems and assist working groups to focus on and prioritise high impact user problems.
- Goals to KPI translations - you would work with product managers to break overall revenue goals into business KPIs, identify impact hypotheses and convert into measurable product KPIs. You would work with analytics engineers to enable KPI reporting through visually speaking dashboards.
- Experimentation & product growth - you will operate with a high degree of user behaviour awareness (backed by consistent event data observation) and assist product managers by designing experiments to drive product adoption. You would use custom data analysis and statistical methods to analyse experiment results.
- Self Serve Product Analytics - partner with data, engineering, data product and data science teams to deliver a world-class self-serve event data analytics platform for app and web products. Our experimentation stack includes platforms like LaunchDarkly for shipping variants, Segment for events, Heap for visualisation. You would be required to partner with data-science teams to build a stats-engine for relevant KPIs for each product enabling a seamless self-serve analytics for business and product teams.
- You have 3-7 years of experience working on Product Analytics for a digital product.
- You have strong hold on product strategy, experimentation, roadmapping, & prioritisation
- You are a consumer tech geek, preferably fintech (not mandatory).
- You are a natural storyteller with exceptional presentation skills.
- You believe and invest time in project management and have exceptional people skills.
- You understand and believe user experience is a product.
- You are humble enough to know that you need to learn, and confident enough to showcase your skills, speak your mind and even challenge the status quo.
- You have an intrinsic need to be excellent but have learnt to be action oriented.
- You have failed and can talk about it at length.
- You have excellent SQL proficiency and are willing to crunch complex numbers.
- You are a self starter and can operate with a high degree of independence.
- You have the ability to deal with ambiguity and competing objectives in a fast paced environment.
WHAT YOU LL GET IN RETURN:
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
- Stock Options
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
#LI-SW1
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members diverse needs. We are One Team, committed to transparency and ensuring everyone s voice is heard.
You personal data will be processed by Tide for recruitment purposes and in accordance with
Tides Recruitment Privacy Notice
.
Employment Type: Full Time, Permanent
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What people at Tide - Business Management Platform are saying
Senior Product Analyst salary at Tide - Business Management Platform
reported by
1
employee
with 3
years exp.
₹24.3
L/yr - ₹31.1
L/yr
57%
more
than the average Senior Product Analyst Salary in India
View more details
What Tide - Business Management Platform employees are saying about work life
based on 131 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Tide - Business Management Platform Benefits
Submitted by Company
Self and family medical insurance Learning and development budget Mental wellbeing support OPD benefits
Submitted by Employees
Work From Home 
Health Insurance 
Soft Skill Training 
Education Assistance 
International Relocation 
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