Assistant General Manager Quality Assurance

Role & responsibilities

❖Assist the GM - QA in preparing and finalizing the Quality Manual. Implement and maintain quality assurance programs and policies in accordance with NABL, CAP, and other regulatory requirements.

❖Support the GM - QA in conducting internal audits of the National Reference Lab and all other Torrent Labs in India.

❖Supervise inter-lab standardization programs for all Torrent Labs in India.

❖Lead and mentor the QA team, providing direction, training, and support to ensure consistent application of quality standards.

❖Conduct regular audits and inspections of laboratory processes, identifying areas for improvement and implementing corrective actions.

❖Collaborate with laboratory management and staff to ensure compliance with quality standards and regulatory requirements.

❖Ensure timely audits of collection centres to maintain compliance and quality standards.

❖Manage the accreditation process, including initial certification and ongoing maintenance.

❖Regularly review QC records for labs across India.

❖Oversee the development and review of Standard Operating Procedures (SOPs) and ensure consistent adherence.

❖Manage and investigate non-conformances, incidents, and complaints, implementing root cause analysis and corrective actions.

❖Monitor and analyse quality metrics, preparing and presenting reports to senior management.

❖Drive continuous improvement initiatives, promoting a culture of quality and excellence within the organization.

❖Train technical staff on quality standards and procedures.

❖Ensure effective communication and collaboration with internal and external stakeholders, including regulatory bodies and accrediting organizations.

❖Stay current with industry trends, regulatory changes, and best practices in quality assurance and laboratory management.

Preferred candidate profile

❖Strong leadership and team management skills, with the ability to motivate and guide a diverse team.

❖Excellent analytical, problem-solving, and decision-making skills.

❖Strong communication and interpersonal skills, with the ability to interact effectively with all levels of the organization