Product Manager - Used Construction Equipment Finance

Job Purpose:

This role is responsible for designing & implementing strategies, tracking at field level through various channels with a view to acquiring Used Construction Equipment Finance Customers. Also, to ensure achievement of profitability targets through revenue maximization and prudent cost management

Key Responsibilities:

• Product & policy development: Design financing schemes based on asset type, age & usage condition; Refine the same on a continuous basis
• Channel Management: Building DSA/Referral & other sourcing channels, Payout tracking etc
• Pricing & Valuation: Developing valuation methods and pricing logic based on market feedback/checks.
• Technology & MIS: Build dashboards to monitor key KPIs such as TAT, yield, bounce rate, NPA, productivity, etc; Leverage technology to drive innovative and cost-effective operating models and deliver superior customer experience
• Operational process control: Develop documentation SOPs including RTO transfer, lead generation to disbursement and lien marking
• Compliance & Audit: Ensuring documentation, valuation and sourcing practices comply with RBI & internal norms
• Work with teams like Customer Service, call center, operations etc, to improve our customer retention, identify avenues for cross-selling/up-selling at product level
• Developing new processes / streamlining existing processes for building efficiencies / customer experience
• Oversee marketing efforts to ensure adequate visibility and positive perception among customers, also ensure strong market presence & customer engagement

Job Requirements:

• Graduate / Postgraduate
• 8+ Years in managing Dealers, Channels, Distribution Networks and Key accounts
• Deep Construction Equipment Market Knowledge: Strong understanding of construction equipment market trends, asset usage lifecycle, and resale valuations. (Majorly Used Construction Equipment)
• Cross-functional Leadership: Ability to lead and collaborate across credit, operations, legal, sales, and technology teams.
• Data Analytics Proficiency: Ability to analyze data to influence pricing strategies and drive process improvements.
• Channel Engagement: Experience in onboarding and managing multiple asset recovery and resale partners/channels.
• Decision-Making & Problem Solving: Quick, data-driven decision-making skills in a high-paced environment.
• Relationship Management: Strong interpersonal skills to manage internal teams, customers, and partners effectively.
• Strategic and analytical thinking
• Strong communication and interpersonal skills
• Problem solving and decision-making skills
• Strong networking and People Management skills