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37 TVS Electronics Jobs
Program Manager - CSS
TVS Electronics
posted 1mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
1. Oversee the end-to-end delivery of IT Products, ensuring SLAs and KPIs are met.
2. Act as the primary point of contact for clients, addressing service-related concerns and escalations.
3. Ensure high-quality service standards by implementing best practices and process improvements
4. Develop and maintain strong relationships with clients, understanding their needs and expectations.
5. Conduct regular service reviews and feedback sessions with stakeholders.
6. Drive customer satisfaction through proactive engagement and issue resolution.
7. Monitor and analyse service performance metrics, identifying areas for improvement.
8. Lead and mentor the delivery team, fostering a culture of accountability and excellence.
9. Conduct training and performance evaluations for team members.
10. Ensure resource allocation aligns with business objectives and client needs.
11. Identify opportunities for process improvements and automation.
12. Manage risks associated with service delivery and implement mitigation strategies.
Employment Type: Full Time, Permanent
Read full job description
What people at TVS Electronics are saying
Rating based on 3 Program Manager
reviews
Anonymous · Customer Success, Service & Operations
in Chennai
Likes
This is my first company where I worked 6 years and learnt most of things. Excellent team members, felt secured, Growth depends on you, salary compensation is little less as compared to industry. Work environment is superb and balanced. Over all great experience.
- Salary - Good
+6 more
Dislikes
Everything is good.
Program Manager salary at TVS Electronics
reported by
12
employees
with 2-12
years exp.
₹5.4
L/yr - ₹16
L/yr
50%
less
than the average Program Manager Salary in India
View more details
What TVS Electronics employees are saying about work life
based on 552 employees
Strict timing
Monday to Saturday
Within city
Day Shift
TVS Electronics Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Free Transport 
Work From Home 
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TVS Electronics Chennai Office Location
Chennai, Tamil Nadu Office
Headquarter
9th Floor. Arihant E park, No.117/1, L.B Road, Adyar, Chennai - 600020
Chennai, Tamil Nadu
600020
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