Key Account Manager (3-5 yrs)

Specialties: Infrastructure Solutions, E-Waste Management , Cybersecurity, Cloud Services , Managed Services , and IT Rentals, and Intelligent Technology.

Job Description.

- Responsible for the revenue growth on both IT product and services offerings.

- Protecting the Existing Revenue Stream from Competition & Downward Tariff Revision.

- Achieve monthly, quarterly, and annual revenue targets for IT hardware, peripherals, IT services, and software solutions.

- Seeding New Products & Services Cross Selling & Up selling to enhance overall revenue.

- Work closely with OEM Account Managers in designated accounts and workout winning strategy.

- Business planning & Accurate Forecasting on Revenue, Order booking, Gross Addition, Gross Net, Net Addition, Churn, Billing, Collection & Bad debts.

- Coordination with Other teams for same account across teams to ensure sync in terms of tariff offering, other circle acquisitions, Order fulfilment, Issues Resolution & various other day to day activities.

- Monitor the service delivery and service assurance aspects are in line with agreed SLA / MSA.

- Facilitating Collections Team to ensure timely payments and reduction in bad debts.

- Manages detailed Account dossier and updates periodically.

- Adhere and comply to all processes and systems of organization.

- Encourage an atmosphere of trust, openness and communication and an attitude based on working together and shared objectives.

- Must have the skills/experience to sell the following:

- IT managed services.

- cyber security, vdi.

- Data centers.