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78 Vertex Cosmos Jobs
Customer Support & Success Executive
Vertex Cosmos
posted 1 day ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Transcom is Hiring for day shift premium process
Role & responsibilities
- Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.
- Provide accurate information on products/services offered by the company to meet customers' needs.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
- Maintain records of all interactions with customers using CRM software
- Escalate complex issues to senior team members when necessary
- Both Fresher and experience can apply
Preferred candidate profile Must Have Graduation Degree.
Must have good communication skills, Interpersonal skills.
Salary : Best in Industry
Contact HR : Bharti - 7709613125
Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014
Interview Time - 10 am to 5 pm
Shift Timings : Male 9 am to 9 pm any 9 hours of shift
Female: 9 am to 8 pm any 9 hours of shift
6 days working 1 rotational week off
**Please do carry hard copy of your cv**
Employment Type: Full Time, Permanent
Read full job description
What people at Vertex Cosmos are saying
What Vertex Cosmos employees are saying about work life
based on 63 employees
Strict timing
Rotational Shift
No travel
Day Shift
Vertex Cosmos Benefits
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