Patient Relationship Executive

We are looking for a highly skilled and experienced Patient Relationship Executive to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 1-4 years of experience in the healthcare industry, preferably in patient relationship management.

• Develop and implement effective patient relationship strategies to enhance customer satisfaction.
• Build and maintain strong relationships with patients, families, and healthcare professionals.
• Provide exceptional patient care and support through various communication channels.
• Collaborate with internal teams to ensure seamless patient services and experiences.
• Identify and address patient concerns promptly and professionally.
• Maintain accurate records of patient interactions and feedback.

• Proven experience in patient relationship management or a related field.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Strong analytical and organizational skills with attention to detail.
• Familiarity with healthcare industry standards and regulations.
• Ability to maintain confidentiality and handle sensitive information with discretion.