Manager CSI Specialist,Continuous Service Improvement (CSI) framework

* Demonstrates a good understanding of policies, processes and concepts through experience and helps develop, deliver and advise on processes and activities for the delivery of business change/transformation programmes;

* Supports in driving efficiencies and reducing waste across the business;

* Delivers activities for process redesign/automation, operating model redesign and implementation, strategy deployment, methodology creation and roll out or other such initiatives;

* Uses communication skills to exchange ideas and information to support the collaboration between team and internal partners to identify opportunities for improvement, providing insight, recommendations and closed loop feedback reporting;

* Delivers best business practices within the organisation and builds own awareness of discipline, industry and market trends externally;

* Advocates the Business/Process Improvement model, acting as the gatekeeper for processes, communications, enablers and methodologies, which interact across functions ensuring any changes are subject to impact assessments and approvals;

* Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.