In tune Administrator

Primary Skills:

Intune, Shell scripting, Patching, Packaging

Interested candidates can share their resumes to this email id : Nikitha.k@websynergies.com

Job Description:

Role: Intune Administrator

Experience : 7+ Years

Location : Bangalore

Work Mode : Hybrid

We are seeking a skilled Intune L3 Specialist to join our Operations team. The ideal candidate will have 8 to 10 years of experience in managing and supporting Intune environments, with significant expertise in managing Mac devices. Proficiency in shell scripting is essential to automate tasks and enhance the efficiency of our device management processes.

Key Responsibilities:

• Intune Administration:
• Manage and support the Intune environment for a large enterprise, ensuring seamless deployment and management of devices.
• Implement and enforce compliance policies, application deployment, and device configuration profiles.
• Troubleshoot and resolve complex issues related to Intune, acting as the L3 escalation point.
• Mac Device Management:
• Administer and support Mac devices within the Intune framework, ensuring compatibility and efficient management.
• Configure and deploy software packages, updates, and security policies specific to Mac environments.
• Monitor and manage device compliance, encryption, and endpoint protection for Mac devices.
• Shell Scripting:
• Develop and maintain shell scripts to automate repetitive tasks and streamline device management processes.
• Customize scripts to address specific challenges within the Mac and Intune environment.
• Technical Support and Troubleshooting:
• Provide L3 support for complex technical issues related to Intune and Mac devices, ensuring timely resolution.
• Collaborate with cross-functional teams to diagnose and resolve system issues.
• Stay up to date with the latest Intune and MacOS updates, ensuring systems are patched and secure.
• Documentation and Training:
• Maintain comprehensive documentation for all processes, scripts, and configurations.
• Provide training and guidance to L1 and L2 support teams on Intune and Mac device management.
• Contribute to the development of best practices and standard operating procedures.