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Customer Support
Wipro
posted 1mon ago
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Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- Provide exceptional customer support through email, chat, and non-voice processes.
- Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
- Utilize MS Office tools to manage customer interactions and maintain accurate records.
- Multitask effectively to prioritize tasks and meet deadlines while ensuring high-quality output.
- Demonstrate strong convincing power to address complex customer concerns.
Desired Candidate Profile
- Proficiency in using MS Office tools for data entry, documentation, and reporting purposes.
- Strong multitasking abilities with the ability to prioritize multiple tasks simultaneously.
- Excellent written communication skills for effective email support and chat correspondence.
Employment Type: Full Time, Permanent
Functional Areas: Other
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Wipro Benefits
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