Business Development Lead - Asset Mobility

Responsible to source new business opportunities in commercial moving, office shift and fine arts moving by developing new and existing client relationships, while expanding opportunities for revenue generation in Commercial Moving business through consultative selling and a profit centric approach.

Role & responsibilities

Strategic (Contributory role)

• Develop the business development strategy plan with respect to customer category / market condition for commercial moving business
• Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals
• Formulate the Go-To-Market and the Operations Model for the Industrial Packing and Projects business
• Identify trendsetter ideas by researching industry and related events, publications, and announcements

Business Development (Direct Ownership)

• Develop the business development strategy plan for commercial moving business
• Generate new business relationships and negotiate revenue opportunities with prospective clients
• Responsible to achieve revenue target as may be defined with the required Gross Profit margin.

Operations (Direct Ownership)

• Liaison with Operations team to ensure adherence and implementation to business plan developed for commercial move
• Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas
• Identify and map Game changer’ accounts and prepare ‘account plans’ for them in order to retain and engage for long term partnership
• Operationalize vendor strategy & vendor management processes for the commercial moving business including SLA’s and vendor performance monitoring mechanisms
• Plan and coordinate the implementation of business plans and the penetration of new markets.

Customer (Direct Ownership)

• Handle customer grievances in critical situations and ensure adequate and timely resolution
• Resolve customer complaints within minimum turnaround time by identifying and removing areas of obstructions

Operational (Direct Ownership)

• Responsible for branch sales reporting & reviews
• Responsible for customer retention and satisfaction
• Manage the branch sales coordination

People (Direct Ownership)

• Ensure focused cascading of organizational objectives into functional objectives and finally into individual objectives and review performance against the same based on a set calendar.

Preferred candidate profile

QUALIFICATION

Post Graduate

EXPERIENCE

6 to 10 years of relevant experience in Relocations industry preferable; or demonstrated achievement in relationship based service industry like logistics, hospitality, etc.